Job Description
This position is based in Dubai, UAE.
• Build a sales organization to call upon leading advertisers within UAE, driving revenue growth across different verticals
• Build and maintain relations with key agencies and Search Engine Marketers (SEMs).
• Build and develop partnerships that will grow the online marketplace in UAE
• Coordinate closely with centralized teams to meet the needs of the market.
Requirements:
• Strong sales management experience in technology and/or advertising and/or Internet as well as general management experience.
• Proven record of strategic development of Fortune 1000 client base.
• Ability to focus and prioritize in a fast growing business environment.
• Strong relationships within the advertising and technology spaces in the region.
• Experience in building strategic partnerships and track record of growing a market is preferred.
• Fluent in Arabic and English
Country Manager UAE - Dubai at Google
Sales Manager at nPario Inc.
Job Description
1. ACHIEVING COMPANY ANNUAL AND MONTHLY SALES TARGETS
2. DEVELOP A LONG-TERM AND SHORT-TERM SALES PLAN FOR KSA
3. BUILDING A STRONG BUSINESS PIPELINE
4. DEVELOP A BUSINESS PARTNERSHIP WITH INTERNATIONAL SOFTWARE VENDORS
5. DEVELOP A SALES PIPELINE AND BUSINESS RELATIONSHIP WITH LOCAL SYSTEM INTEGRATORS
6. RECRUITING AND TRAINING SALES STAFF
7. SUPERVISING, MOTIVATING AND MONITORING TEAM PERFORMANCE
8. PLANNING FOR MARKETING ACTIVITIES AND CUSTOMER EVENTS
9. PREPARE BUDGETS AND APPROVE BUDGET EXPENDITURES
10. PLAN AND DIRECT STAFFING, TRAINING, AND PERFORMANCE EVALUATIONS TO DEVELOP AND CONTROL SALES AND SERVICE PROGRAMS.
11. MANAGE THE DAY TO DAY SALES OPERATION OF KSA BUSINESS
Skills
DIPLOMA OR BACHELORS IN BUSINESS
EXPERIENCE IN IT SALES (MINIMUM OF 5 YEARS) in SAUDI ARABIA
IT BUSINESS SALES PROCESS OF SELLING SOLUTIONS
LOCAL OR INTERNATIONAL IT BASED ORGANIZATION IN THE REGION
4-5 YEARS SALES EXPERIENCE IN THE SOFTWARE BUSINESS
GOOD TRACK RECORD AND ABILITY TO ESTABLISH A STRONG SALES PIPELINE
Senior Facilities Manager at Al Futtaim
Job Description
Reporting to the General Manager FM, your role will be to plan, organise, and direct the overall operations of your facilities ensuring a high level of effectiveness in meeting customer service expectations of quality, on-time delivery, flexibility, and responsiveness.
Your key responsibilities will include:
•Set up strategies and systems to provide facilities management services under the scope of your role incorporating the most modern methods related environmental and utilities management
•Ensure effective and efficient direction and coordination of the entire team (both technical and management) and manage the facilities with a commercial focus
•Provide technical expertise and on site presence
•Working from sustainable principals, define develop and implement procedures for best proactive facilities management for the buildings
•Ensure correct provision of resources, whether staff, contractors or other service providers to enable correct, efficient and cost-effective service provision
•Maintaining stakeholder relationships
•Carry out regular documented performance reviews of the FM service, by inspection or audit
•Identify and quantify ways to improve the service over the group of sites, seeking efficiencies in deployment of people or contractors and proactively suggest changes to stakeholders
•Provide detailed information using the iViva CMMS either by dashboards or through reports
•Manage the service in accordance with the SLA and KPI to ensure satisfaction of customer
•Act as the General Manager in the absence of the post holder when absent or on leave
Skills
To be successful in winning this role, you must have the following skills and experience:
•5 years post qualification experience in a management role with responsibility for service delivery, professional discipline matters and financial budgets or P&L with a recognised and respected provider in the FM industry
•Preferably 2 years Middle East experience
•Relevant tertiary education
•Considerable experience in modern facilities management practice including the use of a computerised maintenance management system such as Iviva or an equivalent system
•Proven communication, interpersonal, leadership, and team building skills
•Strong sense of business acumen, strong organisational and time management skills
Corporate Communications Manager at BNP Paribas
Job Description
MAIN MISSION
To manage BNP Paribas Middle East and Southern Africa’s internal and external corporate communications.
RESPONSIBILITIES
Copyrighting
Ensure that internal and external communication are aligned
• Write all external communications, including: releases, brochures, invitations, speeches/speaking points, Q&As, holding statements, economic reports, etc.
• Prepare major presentations for internal and external events.
• Write various proposals and reports for the team’s projects (Media, CSR, business conferences, etc.)
• Prepare newsletters for clients and handle other client communication requests.
• Write website and intranet content
• Prepare script for movies, client interviews, etc.
Internal Communications
Manage internal communication throughout the bank’s growth, and ensure that all staff understand the business & where it is heading
• Prepare and implement an Internal Communications Plan
• Write and disseminate local newsletters
• Ensure the region’s visibility in global publications (newsletters, annual report, etc)
• Prepare quarterly video-taped management messages
• Share releases and important announcements with staff
• Measure internal perceptions and conduct a survey or focus groups to understand staff’s internal communication needs.
• Create and manage internal social media tools
• Organise the annual global event focusing on the region and gathering the bank’s top management
Media Content, analysis, and reporting
• Organise annual media audits
• Review analysis reports, and make recommendations accordingly
• Review content of media interviews and judge if the quotes/interviews are positive/safe to be issued.
• Prepare a key messages matrix for each business line
• Handle crisis communication
Agency Management and team management
• Manage a Corporate Communications Coordinator and a media specialist
• Manage the PR, advertising, graphic design and social media agency
Business conferences
• Negotiate business sponsorships and reply to all sponsorship requests
• Coordinate successful delivery of all sponsorships.
• Research available sponsorships that BNP Paribas can take part in
• Research conferences where management can be pitched as a speaker
• Organise an Annual BNP Paribas Business conference.
* This job description could vary and the role needs to be flexible to ensure the team is cohesive and all tasks in the plan are achieved.
COMPETENCIES
Profile: Corporate Communications Manager or current journalist
Languages: Fluency in English
Education: Degree in Communications, or literature from an International University
Years of Experience: 5-8 years in the Communications field
Experience: Proven experience in handling all tasks mentioned above.
SKILLS NEEDED
Must have
1. Excellent English writing and internal communication skills (preferably knowledge of financial writing)
2. Alert, sharp, motivated, committed and proactive
3. Excellent event and project management skills.
4. Excellent coordination and multitasking skills
5. Ability to work under pressure and extended hours (including week-ends) when needed, especially at times of crisis (if any) or prior to events.
6. Good Communications background
7. A good notion of superior customer service
8. Excellent computer skills
Nice to have
1. Media knowledge/contacts in the GCC
2. Multilingual
3. Budgeting
4. Understanding of the Gulf
5. Creativity
Recruitment Manager - UAE at M.H.Alshaya
Job Description
• Based in Dubai you will manage the UAE Recruitment Team
• Reports to Regional Resourcing Manager based in Kuwait
• Manage team to deliver all volume store recruitment including Store Management and junior head office recruitment within time scales and to budget and according to best practice
• Work closely with generalist Human Resources team to determine manpower requirements
• Work closely with the Government Relations Department to ensure that new joiners are able to join as fast as possible
• Work closely with Operations and Line Managers to ensure that we recruit according to the person specifications
Skills
• Manage team to recruit within time scales in particular for new store and warehouse openings across the UAE
• Ensure that Emirati national percentages are achieved and maintained and in particular attract more nationals to our Store positions
• Manage the team to fully utilise on line recruitment methodology in particular through our own company on line database
• Manage the team to design and implement effective recruitment campaigns
• Consistently utilise all channels of recruitment including full use of head hunting and referrals and to think of creative and new ways to attract and select
• Manage the team to select new joiners that meet the many different brand profiles in our company using the company competency framework
• Required to ensure that every vacancy follows 'Best Practice' process to ensure best quality talent is attracted and recruited within cost and all costs, sources of recruit and time to hire data is accurately captured for reporting.
• Develop team skills to ensure that all have a pro-active, positive, motivated 'recruiter' mentality.
• Recruitment or Human Resources management experience is essential and retail operations experience is an advantage.
• Good track record of managing a team to deliver effective and successful volume recruitment campaigns.
• Experience of competency based selection techniques & tools
• Experience of using an Applicant Tracking System (ATS) and other on line recruitment methods
• Excellent communication skills in English is essential - Arabic is an advantage
• Experience of the UAE recruitment market is essential
Senior Manager - User Experience (UX) Design at Landmark Group
Job Description
Key areas of responsibility
-Drive the complete product development cycle of strategy, production, usability testing, and implementation
-Analyze the performance of existing web products and features, recommend
improvements and drive implementation from start to finish
-Define business and functional requirements for feature or enhancement requests and create clear and accurate product documentation
-Define product road maps - Identify and prioritize new site features and enhancements based on user needs and company strategy, schedule feature and enhancement releases accordingly
-Manage release versions and communicate release notes to concerned stakeholders
-Promote products through online marketing initiatives – facilitate existing campaigns, analyze campaign results, determine effective promotion strategies, refine online marketing plans and lead accordingly
-Partner with design and development resources to successfully implement product change, features or enhancements
-Liaison between partners and business stakeholders
-Work closely with the design and development teams to explain requirements of new features and change requests for current features
-Mentor product managers and grow the product management team as required
-Conduct periodic product update meetings to determine progress, problems &
projections; update the web and management teams accordingly
-Provide product training and ongoing support for the team
Qualifications
-A minimum of 7 years experience with at least 5 years experience as a product
manager for a consumer-facing website
-Demonstrated experience building innovative web product solutions
-Demonstrated experience managing online products and projects
-Demonstrated ability to lead and work with a team
-Demonstrated experience in gathering product requirements and successfully
implementing them as planned
-Customer focused approach to solutions
-Ability to comfortably manage relationships with multiple vendors
-Ability to comfortably manage multiple products
-Quantitative analytical abilities
-Strong organizational skills
-BA/BS in an Information Systems or Computer Science field (MSIM or MBA is a
plus)
Skills
Who You Are
You're a strategic and innovative web professional with a track record of analyzing, evolving and growing great web products and features. You're crazy curious about how a web product is performing, what's driving it and what's not, and therefore what the focus needs to be on. You traverse the business, design and development realms with aplomb and understand the subtleties involved in combining them to deliver user-friendly web experiences. Your communication skills are top-drawer and you know how to translate user and business needs into workable and effective product solutions.
HR Manager Iraq and Afghanistan at DHL
Job Description
HR Strategy Development and Planning
Develop and implement a HR strategy, which enables DHL Iraq & Afghanistan to meet its commercial goals and business objectives.
Recruitment and Workforce Planning
Develop and implement recruitment policies and procedures, which ensure that we attract and recruit staff with the right skills at the right time. Apply suitable attraction and selection methodologies to ensure the right people are identified and selected. Utilize effective workforce planning approaches to ensure business continuity and growth.
Localization of the workforce is a key focus for recruitment activities.
Compensation and Benefits
Develop and implement compensation and benefit policies and procedures, which are equitable, in line with the market and also meet business objectives to ensure retention of high quality staff. Participate where appropriate in salary surveys and research available salary data to ensure equitable compensation and benefits packages are on offer.
Employee Relations
Provide support and guidance to managers and staff to maintain positive employee relations. Identify and implement approaches to ER that are suitable to the IQ/AF working conditions and environment.
Introduce regular Employee Opinion Surveys with the specific goal of identifying any perceived areas requiring improvement and developing and implementing solutions, which foster positive employee relations and thereby enhance productivity.
Manage Employee recognition and suggestion schemes to enhance employee engagement and improve performance.
Talent Management and Succession Planning
Introduce Talent development and succession planning approaches that meet the needs of the IQ/AF business and environment.
Training and Development
Develop and implement a cost effective training & development function, which will increase productivity and performance and support.
Performance Development
Ensure that Motiv8 is actively used by all managers and supervisors within the areas of control for the purpose of evaluating KPIs, competencies, development needs and career aspirations so that it is seen as fair and objective process by the employee and can be used as an effective document for measuring performance and identifying training and development needs.
Develop and implement effective and innovative performance management, performance improvement, recognition and reward strategies including 360 degree appraisal.
Introduce evaluation of the sales force effectiveness using Regional tools, psychometric assessment and assessment centres to ensure that each individuals’ development needs are identified and can be met.
Reporting, Budgets and Organisation Structure
Provide comprehensive reports relating to key measurables in Human Resources.
Effectively manage the HR budget for IQ/AF.
Document organisational structure and ensure that structure complies with Regional Structure recommendations and is optimised, with clear accountabilities and maximum productivity.
Skills
4. KNOWLEDGE, SKILLS AND EXPERIENCE
• Educated to degree level preferably in the Social Sciences.
• Postgraduate qualification in HR
• 7 years generalist HR experience, with specific experience in remuneration, psychometric testing or training.
• Planning & Organising
• Cross Functional Working
• Persuasive Communication and Influencing Skills
• Managing the Team
• Making Improvements
• Business Awareness and Acumen
• Making Decisions
• Personal Motivation
Business Development Manager - Africa at Mobitrans
Job Description
We are looking for an individual who is passionate about mobile telecoms and value added services. A person who can act independently as well as in a team, a real go getter with experience in providing value added services to mobile operators in Africa or a person who has experience in working for a mobile operator in Africa.
We need an “impact player”, someone who can get the job done, an individual who is willing to go the extra mile to get the customer and who can think outside the box to close the deal.
If you know you are the person we are looking for let us know.
Skills
• Value Added Service
• Winning business in Africa
• Managing key accounts
• Living/travelling in Africa
• Fluent in French
Design Manager - Finance at Cisco Systems
Job Description
The Design Manager – Finance will be responsible for managing, supporting and coordinating the deal structuring, review and approval process related to the Emerging East Super Region of Emerging Markets. The Design Manager will become an integral part of the sales efforts around deal management, working closely with the Area VP, Client Directors, Finance, and many other internal and external stakeholders involved in a potential business transaction. The Design Manager will become exposed to many disciplines within the business and will play a critical role by managing complex, non-standard, business opportunities.
The candidates most display significant judgment skills to ensure that Cisco optimizes its margins, effectively mitigates risks, while remaining commercially competitive.
The Design Manager will become a strong business partner and trusted advisor for the Sales and Finance Management teams, and will ensure consistent end-to-end management of non-standard deals in alignment to Cisco's non-standard deals policies and procedures.
Responsibilities Include:
• Build relationships with functional teams within Cisco in order to enable close interactions for deal reviews and approvals.
• Manage all non-standard deals for the specific region of UAE & Gulf.
• Act as single Finance approver, for area of responsibility, on deals that fall within Band 4 of the theater approval matrix.
• Initiate, drive & manage key projects within area of responsibility that will improve the way Cisco does non-standard deals (for example: Small Deal Management, One Approver per Function, Field Empowerment, CARE & TMP utilization etc))
• Work with the Sales Team to optimize deals, mitigate risks for Cisco and prevent potential channel or country/theatre conflicts.
• Facilitate deal reviews and approvals by Sales and Finance by managing the communication and structuring of non-standard business opportunities.
• Participate on any Complex Deal review process related to deals in area of responsibility.
• Work closely with field sales to implement pricing and deal packaging guidelines.
• Deliver ongoing education to ensure Sales understanding and compliance with the non standard deals approval process.
• Provide the EM East Commercial Finance & SSF teams with analysis identifying common trends and issues around pricing and competitive situations, learnings from deals, pricing pressures, competitive pressures, loopholes, etc, encountered on the day to day management of the region.
• Deal structuring and/or packaging guidance to Sales, incorporating macro perspective into deal guidance in order to ensure that deals make overall business sense (precedent setting, pricing/discounts across segments/geographies and product family)
• Performs scenario analysis, what if comparisons, sensitivity analysis, NPVs & IRRs on key deal during deal structuring cycle.
• Risk assessment and exposure management.
• General understanding of revenue recognition issues, identifying non-std terms and rev rec issues in coordination and collaboration with the corporate revenue accounting team.
• Understanding of global commerce and business capabilities and policies for global deals
• Engages Market Segment and SSF teams based on deal conditions and approval delegation matrix.
• Partners with Legal to perform contract reviews and assessments within VAP- ensuring that MDM and VAP terms and conditions match.
• Builds and manages cross functional relationships with Sales Account Teams, Legal, Segment Fin, SSF, Treasury, Cisco Capital, Tax, Corp. Rev., etc.)
• Maintains extensive knowledge of product and service offerings, including new offerings.
• Provides quarterly SOX and bi-annual FCPA certifications.
Skills
• Finance related degree (MBA preferred) with a minimum of 10+ years of proven commercial environment preferably in a high technology company or banking industry.
• Experience in large multi-national company with exposure to various financial and/or commercial disciplines.
• Prior Bid, Deal, or Pricing Management experience.
• Business experience in international markets
• Experience working with and supporting Sales Organizations.
• Experience managing global deals and cross cultural teams.
• Strong Time Management and Planning skills.
• Need to be very structured and organized in his/hers approach with ability to plan work and prioritize effectively.
• Fluency in English with excellent written and oral communication skills along with excellent interpersonal skills.
• Budgeting, analytical, modeling and forecasting experience including attention to details and ability to work effectively under time pressure.
• Results driven carrier oriented individual.
• Extensive knowledge and experience in financial and accounting field.
•Deep understanding of Cisco’s internal policies, processes and procedures.
• Proficiency in Excel, Word, Power Point and Data base management programs.
General Manager - Hino - Al Futtaim Motors at Al Futtaim
Job Description
This role is responsible to lead the delivery of end-to-end truck solutions for your customers across the advisory, sales and after sales/service areas of the business. We engage our employees to underpin our aim of engaging our customers so you'll also be responsible for leading your people to the best possible effect. You will be setting the pace in business development, partnering arrangements, product advisory work and providing levels of after sales care and service that exceed every customer's expectations.
Skills
In this role, you'll need to bring to bear your whole of business truck experience from pre through to post sales activity. We really want someone with Hino product experience but will welcome the right candidate with parallel product experience. We will particularly welcome experience in dealing with a Japanese principal. Our employee engagement approach will need someone with sound leadership skills and exposure to the Gallup program will be of use. We value well educated employees with sound communication and computer skills and our growth plans mean that project management experience in setting up new showrooms will be an advantage.
Senior Project Manager UAE at Adaptive Mobile
Job Description
Technical Project Manager – ME Region & Abu Dhabi based.
Telecoms PM required for delivery of complex technical customer project, the role will include managing the implementation of the project and liaising with the AdaptiveMobile Support, Implementation, Development and QA teams in Dublin, Ireland. A strong individual with customer facing experience who can drive a project to completion is a must.
The project manager will be responsible for the day to day running and leading of the project team tasked with the delivery of the project to the customer, they will also be involved from conception of the project to final acceptance and closure. This will include working closely with the team remotely in Dublin and on-site whilst also carefully managing the customer’s expectations.
A key role requirement is that daily contact with the customer is maintained and that the correct level of customer service is achieved and maintained through-out the project life cycle.
The successful candidate will be responsible for setting agreed development objectives, monitoring, reporting progress, identifying and managing risks within the scope of the project and delivering results in meeting with the project time expectations.
He or she will be required to manage and interface with a number of subprojects and manage the interdependencies technically and also the assigned resources in order to ensure that project priorities are executed seamlessly. Note that the projects and project team members could be in more than one location and in different time zones, and that travel (and possibly international) to customer sites will be required upon demand and up to 80% if required and especially during key periods of the project.
He or she will be working in a small to medium organisation and will as such be required to negotiate the availability of resources as required. The project manager will report to the Head of Operations and be responsible for ensuring that effective communication is maintained through project meetings, reporting and presentations.
Working as part of a commercial and technical cross-functional team.
Management of unplanned work (incident reports and change management) according to Service levels.
Skills
Qualifications, Education, Experience, Skills and Traits:
• Possess a degree in an engineering related discipline, however relevant experience will be taken into consideration when assessing suitability for the position;
• At least 4 years project management experience ideally in the mobile telecoms environment, experience with mobile messaging systems (Web/WAP, SMS, Email & / or MMS) an advantage;
• Engineering background and preferably with a high level of mobile telecoms systems understanding;
• Worked as part of a commercial and technical cross-functional team.
• Management of unplanned work (incident reports and change management) according to Service levels;
• 3-4 years SW related experience in a high volume product development environment is desirable, however candidates with a highly developed cross-functional background will be considered.
Preferably, the candidate will also have experience the following areas:
• Project methodology i.e. Prince 2, PMBOK;
• GSM/GPRS / UMTS data services and features;
• GSM SW development involving the complete SW lifecycle including maintenance;
• Technical understanding of mobile telecoms messaging systems e.g. Web/WAP/SMS/MMS;
• Implantation/delivery of projects into operational mobile networks;
• An understanding of handling SW in a production environment.
The candidate's skill set should also include project planning, risk analysis as well as an appreciation of commercial issues relating customer project management.
A key requirement of this position is the ability to drive the project forward in order to maintain the project schedule. This will require excellent motivational skills and the ability to make informed group and individual decisions.
Candidates must have good presentation skills and the ability to communicate clearly at all levels.
Must be fluent in English and Arabic.
Business Development Manager, ePayment solutions at STS
Job Description
Solution positioning, demand/ need creation, suggesting/ gathering clients’ business requirements and conducting demos & presentations
Pricing, owning proposal submission (co-authoring) and coordinating pre-sales work
Negotiating/ deal closing (including agreement signing)
Account management (follow-up on issues with customer and delivery team(s), maintaining good relationship with customer), Invoicing and following-up on collection
Liaise with assigned third parties (e.g. vendors, channels, partners)
Skills
5-10 years of relevant experience, with eagerness to learn and grow
Bachelors degree from a reputable institution (MBA is a plus)
Good understanding of ePayment concepts and the assigned solutions/ services
Self motivated team player with a positive “can-do” attitude
Excellent communication and presentation skills (Arabic and English)
Passion for success with the ability to deliver under stress
Ability for extensive travel on a short notice
Marketing & Communication Manager at SunGard
Job Description
Position Description:
SunGard Financial Systems provides mission-critical software and IT services to institutions in virtually every segment of the financial services industry. These solutions meet a multitude of needs, but support a common aim: to help drive our customers' unique business strategies—whether that means increasing efficiency, improving customer service, complying with regulations, or capturing growth opportunities through innovation.
This is a unique opportunity to be part of a strong marketing team supporting and servicing the solutions across a leading financial software company. Our customers include banks, Investment houses, corporations, SWFs, brokerage firms, hedge funds and insurance firms.
The marketing team provides day to day marketing support to drive revenue generation and raise awareness of Sungard’s brand and its solutions, leveraging all elements of the marketing mix ( direct marketing, events, PR, print, advertising online marketing and social media)
Job Overview:
The position is a strategic and senior role responsible for marketing across the organisation’s primary brands in the Middle East region. The Marketing & Communications Manager is expected to work in a sales enablement capacity, liaising with the sales organisations, central marketing team and segment marketing team and product management to coordinate and communicate brand and solution feature requirements perceived as conditional for deciding on sales and marketing strategies at segment and regional levels.
Key Responsibilities:
Principal responsibilities include, but are not limited to:
• Plan, develop, execute and measure internal and external strategies to drive revenue generation and awareness of SunGard brand and its financial solutions
• Partner with Sales to coordinate sales identified market drivers, communicating with product management to ensure we deliver a strong marketing platform that leverages a combined product, sales and marketing strategy
• Build close working relationships with the global sales organization and marketing managers and product management
• Design and lead integrated internal and external communication campaigns to effectively position and raise awareness of SunGard solutions within the Middle East financial market
• Develop compelling and coherent key messages and proof points to be used across the full marketing mix as required
• Act as brand ambassador, ensuring all communication material reflects corporate brand strategy
• Act as market ambassador, ensuring all communication of Middle East market specific to the internal SunGard community
• Manage relationships with strategic partners, partner banks and third party agencies
• Provide creative steer and direction to ensure timely delivery of successful, targeted communication campaigns , leveraging all marketing channels as appropriate: direct and online marketing, tradeshows/conferences, sponsorships, advertising, print and promotion
• Optimise brand visibility through strong relations with trade publications and industry associations
• Effectively manage the marketing budget and provide timely measurement to demonstrate ROI
Position Requirements:
Person Specification:
Knowledge/Experience:
• Substantial experience in a marketing function
• Previous experience in financial services industry
• Previous experience in Middle East markets is preferable
• Position located in Dubai, UAE
• Languages would be advantageous
Qualifications:
• Bachelors degree
• Post graduate marketing qualification
• Strong computer skills (including power point, excel, word)
• Familiarity of CRM system advantageous
• Knowledge of adobe design products is useful.
Skills:
• Strategic and analytical thinker
• Well organised with the ability to prioritise workload and meet deadlines in a timely manner
• Excellent communication skills, both written and verbal
• Must have a good eye for detail
• Strong interpersonal skills with the ability to work with diverse groups across multiple time zones
Competencies:
• Enjoys working in a fast paced, dynamic and international atmosphere
• Self-motivated and proactive approach but able to work well in a closely knit team
• Ability to work well under pressure, multitask and work efficiently against deadlines
• Flexible, willing to learn and adapt to new responsibilities
• Regular travel to Sweden
Relationship Manager, Bahrain & Kuwait (Payment Cards) at Visa
Job Description
Visa Inc. is a global payments technology company that connects consumers, businesses, financial institutions and governments in more than 200 countries and territories, enabling them to use digital currency instead of cash and checks.
Visa does not issue cards, extend credit or set rates and fees for consumers. Visa's innovations enable its bank customers to offer consumers choices: Pay now with debit, ahead of time with prepaid or later with credit products. From the world's major cities to remote areas without banks, people are increasingly relying on digital currency along with mobile technology to use their money anytime, make purchases online, transfer funds and access basic financial services. All of which makes their lives easier and helps grow economies.
Behind the Visa brand are more than 5,000 talented employees who continuously raise the bar with innovative solutions and products that deliver the convenience and security of digital currency to more people all over the world.
PURPOSE
Manage all aspects of the relationship between Visa and designated clients with a focus on business growth and client satisfaction. Manage the setting, direction and implementation of country & business strategies, objectives and plans within designated clients in order to achieve business targets through growing the existing business and through identifying new business opportunities including the introduction and implementation of new products and services
KEY RESPONSIBILITIES
Strategic Planning
Contribute to the development of the areas business development strategy.
Ensure the development of individual designated clients' operational plans, with corresponding tactics and actions to achieve defined goals.
Ensure that the necessary Marketing plans are in place
Business Development and Relationship Management
Establish, develop and manage the relationship between Visa and designated clients', industry representatives in-country such as Central Banks, Governments, Bankers Association and Media.
Establish, develop and manage relationships in-country with Vendors, Processors and Domestic Switches.
Responsible for country revenue.
Focus on achieving business targets through growing existing business and developing new business opportunities
Develop, maintain and cultivate close relationships with decision-makers and senior management of designated clients, partner companies, Central banks and national banking associations.
Client consulting relating to operations, IT, marketing and compliance.
Public Relations
Represent Visa by attending and speaking at conferences and business meetings and undertake media/public relations activities in the area, to shape perceptions of the corporation.
Assist with the relationships with the central banks, key technology partners and other organisations involved in payment services. Utilise these relationships to influence and change attitudes and decisions of clients' and to achieve Visa's goals in the region.
Strong experience in the Banking/Financial Services sector; card payment experience essential.
International electronic payment scheme experience.
Sales experience and proven negotiation skills
Capability to liaise, present to and work with senior level international bankers.
Ability to manage varied indirect reporting relationships at all levels of the Visa and member organisation.
Demonstrated organizational skills
Strong self-management skills including demonstrable drive and energy
Multicultural sensitivity and interpersonal relationship management, including the ability to work effectively within CEMEA, between regions and with Worldwide Services staff
Candidate must have the ability to travel frequently
Fluency in English, both written and spoken; Arabic preferred
Regional Sales Manager - Middle East at EXFO
Job Description
Regional Sales Manager – Service Assurance Solutions – Middle East/UAE
SUMMARY DESCRIPTION
Based in the UAE region, you will be responsible for the creation and execution of sales strategies in across UAE region.
More specifically, your duties will consist of the following tasks:
• Providing the primary client interface in all Service Assurance opportunities in your territory
• This activity will be led by direct sales activity, in collaboration with internal EXFO partners (FA managers, business development managers and other Regional Sales Managers across the territory) and with selected external sales partners
• Devise and execute appropriate product positioning and value proposition strategy for our target clients
• Providing this sales lead for the complete suite of Service Assurance solutions – NGN, voice, data, video, mobile
• Taking primary opportunity ownership and leadership, mobilizing the win-team and Solution Engineers for PoC and trials, as appropriate
• Ensuring an efficient and comprehensive hand over to post-sales support team, keeping a sharp control on overall client satisfaction and building a foundation for repeat service revenues and further system expansion
• Assisting the Director of Sales in programs to sensitise and train non expert sales (internal and partners) to be able to effectively identify and engage new opportunities in region
• Continual update and maintenance of CRM system for pipeline and forecast management as well as marcom activity in region
• Contribute to overall FA planning
• Contribute continually to product feedback and future portfolio process
You will also be required to perform any other task related to this position.
Skills
Strong sales management track record in Service Assurance or similar field, experience of wirless network topography an dneed would be advantageous
Strong CxO interfacing skills
Versed in the Service Assurance solutions and executive suite selling. Knowledge of Miller Heiman processes a definite asset.
Outstanding relationships and knowledge of the network service providers market
Channel management capabilities
Experience in database management (CRM) as used in sales activities
OTHER REQUIRED CHARACTERISTICS
Extremely customer-oriented
Outstanding organizational skills, demonstrated team player
Excellent communication and interpersonal skills
Enthusiastic and self-motivated
Self starter and able to interact with people at all levels
Autonomous, well organized, and results-oriented
Possess leadership qualities and exceptional interpersonal and communication skills
ACADEMIC AND PROFESSIONAL REQUIREMENTS
Education: University degree in Engineering, Telecommunications or an appropriate field.
Pertinent experience: At least 5 years experience in direct and indirect sales of Service Assurance and/or OSS and/or Telecom Testing fields.
Senior Account Manager Dubai at Booking.com
Job Description
As a Senior Account Manager dubai you are responsible for coordinating the account management team for key destinations or areas in Middle East. You create strategic plans, quantity and quality reports. You advise hotels about internet strategies and provide hotels the training to use our system. You will report directly to the Regional Manager Middle East.
This position is a full-time position and located in our office in Dubai.
Main responsibilities:
* Manage and motivate a team of Account Managers & Coordinators Hotels;
* Direct account management for the assigned hotels in an appointed region;
* Use tools to analyze hotel/city performance and to prioritize actions;
* Create strategic plans;
* Visit our important hotels;
* Responsible for area coverage;
* Take care of the contacts with hotels;
* Be a medium for complaints and problems;
* Take care of negotiations and contracts;
* Practice allotment management; getting more availability and better rates
* Deliver quantity and quality reports;
* Responsible for after sales;
* Accompany and train hotels with implementation of system;
* Advise hotels about internet strategies;
* Organize and coordinate Tourist Trade Fair visits;
* Market our brand name to hotels;
* Expand and take care of networks.
Requirements:
* 2 - 4 years of experience in a relevant Sales function in the hotel industry;
* Proven management experience;
* Perfect knowledge of the hotel market in Middle East;
* University level;
* Customer focused, independent, sense of responsibility and target focus;
* Good communication and commercial skills;
* Driver’s license
* Knowledge and skill of Arabic and English;
* Availability to travel 50% of the time.
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