Relationship Manager, Bahrain & Kuwait (Payment Cards) at Visa

Job Description

Visa Inc. is a global payments technology company that connects consumers, businesses, financial institutions and governments in more than 200 countries and territories, enabling them to use digital currency instead of cash and checks.

Visa does not issue cards, extend credit or set rates and fees for consumers. Visa's innovations enable its bank customers to offer consumers choices: Pay now with debit, ahead of time with prepaid or later with credit products. From the world's major cities to remote areas without banks, people are increasingly relying on digital currency along with mobile technology to use their money anytime, make purchases online, transfer funds and access basic financial services. All of which makes their lives easier and helps grow economies.

Behind the Visa brand are more than 5,000 talented employees who continuously raise the bar with innovative solutions and products that deliver the convenience and security of digital currency to more people all over the world.


PURPOSE
Manage all aspects of the relationship between Visa and designated clients with a focus on business growth and client satisfaction. Manage the setting, direction and implementation of country & business strategies, objectives and plans within designated clients in order to achieve business targets through growing the existing business and through identifying new business opportunities including the introduction and implementation of new products and services

KEY RESPONSIBILITIES

Strategic Planning
Contribute to the development of the areas business development strategy.
Ensure the development of individual designated clients' operational plans, with corresponding tactics and actions to achieve defined goals.
Ensure that the necessary Marketing plans are in place

Business Development and Relationship Management
Establish, develop and manage the relationship between Visa and designated clients', industry representatives in-country such as Central Banks, Governments, Bankers Association and Media.
Establish, develop and manage relationships in-country with Vendors, Processors and Domestic Switches.
Responsible for country revenue.
Focus on achieving business targets through growing existing business and developing new business opportunities
Develop, maintain and cultivate close relationships with decision-makers and senior management of designated clients, partner companies, Central banks and national banking associations.
Client consulting relating to operations, IT, marketing and compliance.

Public Relations
Represent Visa by attending and speaking at conferences and business meetings and undertake media/public relations activities in the area, to shape perceptions of the corporation.
Assist with the relationships with the central banks, key technology partners and other organisations involved in payment services. Utilise these relationships to influence and change attitudes and decisions of clients' and to achieve Visa's goals in the region.

Strong experience in the Banking/Financial Services sector; card payment experience essential.
International electronic payment scheme experience.
Sales experience and proven negotiation skills
Capability to liaise, present to and work with senior level international bankers.
Ability to manage varied indirect reporting relationships at all levels of the Visa and member organisation.
Demonstrated organizational skills
Strong self-management skills including demonstrable drive and energy
Multicultural sensitivity and interpersonal relationship management, including the ability to work effectively within CEMEA, between regions and with Worldwide Services staff
Candidate must have the ability to travel frequently
Fluency in English, both written and spoken; Arabic preferred

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