• 2-minute read •
Job Description:
Drive profitable growth by acquiring, developing and servicing long-term relationships with high net worth clients
Collaborate and build effective partnerships with team leaders, market heads, segment proposition heads, platform management including COO area and support functions, and product partners
Showing posts with label Standard Chartered Bank. Show all posts
Showing posts with label Standard Chartered Bank. Show all posts
Director Commercial Banking Transaction Standard Chartered Bank Sharjah
• 2-minute read •
Job Description:
To drive "new to bank" revenues and product/market penetration with assigned portfolio of Commercial Banking (Commercial Banking) clients at regional or local buying centres (depending on role).
Up-tier and strengthen relationships with major and key clients (including New to Bank) through positioning ourselves as value add and consultative partner - help the clients to achieve their finance needs and goals through provision of solutions that address client needs and demonstrate value in the relationship.
Job Description:
To drive "new to bank" revenues and product/market penetration with assigned portfolio of Commercial Banking (Commercial Banking) clients at regional or local buying centres (depending on role).
Up-tier and strengthen relationships with major and key clients (including New to Bank) through positioning ourselves as value add and consultative partner - help the clients to achieve their finance needs and goals through provision of solutions that address client needs and demonstrate value in the relationship.
Director Trust Fiduciary Services Standard Chartered Bank Dubai
Job Description
This position technical support to Private Banking (PVB) RMs for the sale and maintenance of fiduciary services .This is to be accomplished while maintaining product integrity. Minimizing risk, avoiding litigation and achieving sales budget. This advice is expected to lead to new business which will increase both assets under management and revenues for the bank
This position technical support to Private Banking (PVB) RMs for the sale and maintenance of fiduciary services .This is to be accomplished while maintaining product integrity. Minimizing risk, avoiding litigation and achieving sales budget. This advice is expected to lead to new business which will increase both assets under management and revenues for the bank
Director Transaction Banking Sales Standard Chartered Bank Dubai
Job Description
To work with the Client Coverage (CC) and Regional Head of Banks and Sales teams of Banks for developing the cash management and trade solution sales plans in line within overall Business Plans.
To structure cash Management and trade solutions and to sell products and services to new and existing customers in the integrated manner to the Financial Institutions (Banks) and meet/exceed sales goals and targets in respect of revenues and volumes in his assigned country/countries.
To work with the Client Coverage (CC) and Regional Head of Banks and Sales teams of Banks for developing the cash management and trade solution sales plans in line within overall Business Plans.
To structure cash Management and trade solutions and to sell products and services to new and existing customers in the integrated manner to the Financial Institutions (Banks) and meet/exceed sales goals and targets in respect of revenues and volumes in his assigned country/countries.
Business Finance Manager - Wholesale Banking MENA - Standard Chartered Bank - Dubai
Job Description
We are seeking a Business Finance Manager for our Wholesale Banking MENA team. The role is a new position based in Dubai. This is a business facing finance role working in the technical but interesting area of wholesale banking finance.
Key Roles & Responsibilities
•Providing strong Finance Support to the WB Business.
•Develop report & monitor both leading & lagging financial and non-financial key performance indicators for WB and its constituent businesses.
•Monitor implementation of strategy, objectives & budget for WB.
•Assist in developing robust business plans for WB and provide management with the information necessary to monitor performance against these plans.
•Ensure compliance and implementation of Group standards & policies.
•Ensure all regulatory & financial control requirements are met.
•Network & liaise with key partners in Finance & WB.
Performance Reporting & Analysis
•Provide objective and analytical insight into WB business performance, highlighting areas of risks and opportunities for the business.
•Provide strong financial support and value to the WB Business.
•Serve as decision making support unit to the WB business and supporting strategic direction and development for WB.
•Contribute to the development of new business initiatives.
•To provide finance support on WB customer data MIS and investigation issues.
•To provide control and review support on WB cost centres and coordinate cost forecast management and budgeting.
•To provide maximum support and assistance to the businesses in understanding and controlling their costs.
•Provide strong analytics & inputs on the RWA Management which optimises the return on RWA.
•Co-ordinate and manage WB finance communication and process with all departments including Sales, Operations, Credit Risk, Country Finance and Group Finance
•Management reporting process for WB performance within agreed Group or Regional deadlines
•Work closely with the Global WB Finance teams, to migrate best practices and implement Group's standard practices into WB.
•Coordinating with Country Finance and CB Finance on issues relating to FCP ,budgets, forecasts, accruals, etc
•Coordinating with FSSC Chennai for all WB reporting and MIS issues.
Financial Controls and Compliance
•Ensure compliance of Wholesale banking products to Group Accounting Policy.
•Ensure daily, weekly and monthly reporting processes are robust and financial controls are in place to prevent accounting errors and inaccuracies.
•Assist Operations and Transaction Processing System owners to develop robust processes & ensure effective escalation for appropriate action, where necessary.
•Ensure new and existing Product Programmes have clear accounting entries and RIWAC guidelines.
•Ensure timely and accurate reporting for all internal and external reporting, e.g. Business Flash, Management Results, Forecasts, etc.
•Ensure cost accruals are made in line with financial control policy and tracking of accruals.
•Ensure adherence to the risk management framework in identifying, controlling, monitoring and reporting of risk.
•Ensure KCSA checks are carried out adequately and in timely manner
•Comply with Money Laundering Prevention Procedures and the Code of Conduct. Be alert at all times to unusual or possibly suspicious customer activity, and must report promptly any such activity to the Country MLPO
Qualifications & Skills
You will be a finance degree holder from a recognised institution. It is preferable that you are a qualified chartered accountant or are studying towards qualification. You must have solid experience within the finance function of a bank. A strong understanding of wholesale banking financial products is required as is experience in financial/management reporting and performance management.
Apply Now - Resume or CV with Job Post Title
Email: jobs@aarenconsultants.in
Senior Manager, Financial Crime Intelligence Operations, Africa Hub - Standard Chartered Bank - Dubai
Job Description
We are seeking a Senior Manager, Financial Crime Intelligence Operations for our Africa Hub. The position is a new role that is Dubai, UAE based. You would manage the regional hub for Financial Crime Intelligence Operations being set up in Dubai, UAE to serve all countries in Africa where Detica SCS (Transaction Surveillance System) is being implemented.
Key Roles & Responsibilities
• In charge of day-to-day management of FCR transaction surveillance for Africa. This is broader than AML surveillance and will include public domain search, assist in the development of Country Financial Crime profiles of countries in Africa that the Dubai hub will serve;
• Manage the maintenance of internal watch-lists for Africa;
• Manage the process of reviewing production orders (supplied by Business Operations), warrants, subpoenas, analyzing/escalating them (where appropriate) and maintaining a Production Order log;
• Assist the FCR / Compliance personnel in country to liaise with relevant law enforcement authorities and peer institutions in relation to FCR intelligence matters i.e. assisting in the submission of SARs (Suspicious Activity Reports). At times, the Analyst may have to prepare the SAR form for the Country MLRO to consider for filing. Such SARs must be reviewed by the Senior Manager - FCIO Africa;
• Led examination of transaction surveillance across the region, linking up pockets of suspicious activity or intelligence to provide a consolidated/coordinated view of an FCR issue;
• Manage the provision of assurance around case management system (quality of data, input discipline, sufficient coverage of all FCR activity streams). This includes the QA to be done on Transaction Surveillance etc;
• Develop and maintain all relevant FCIO hub DOIs, assist countries in developing their DOIs (if any);
• Manage the performance of hub team - in charge of reviewing of Alerts flagged in CMR and assessing them against the CDD records carried by the Bank (or co-ordinate with the countries to obtain this information / documentation) to carry out an investigation and clearing and closing on a timely basis;
• Lead and manage Collection /Collation/Analysis of accurate FCR metrics data for the countries served, such as Cases, Alerts and SARs and providing this information on a timely basis to the Regional Head of FCIO - MENAP and Africa;
• Assist in the day to day management of approved vendors in region in order to provide necessary information on entities etc such as Dun and Bradstreet, if any;
• Help provide training on transaction surveillance and respond on a timely basis to queries from the stakeholders involved i.e. colleagues in Chennai and the Business;
• Review and understand (gaining expert knowledge in the process) of country laws and regulations of the African countries that the Dubai hub will serve;
• Develop technical knowledge of systems to enable review of data mapping etc and work closely with country Business / Compliance teams and Chennai AML technology teams
• Constantly evaluate the overall hub process framework and systems with a view to improve efficiency, productivity and effectiveness of the process and delivery model;
• Lead development of appropriate controls and procedures relating to transaction surveillance, customer screening and suspicious activity reporting. Support the operation of such controls and procedures and keep the procedural manual up to date;
• Develop frameworks to undertake quality assurance review transaction surveillance & customer screening to identify suspicious activities and assist in preparation of SAR filing where necessary. Ensure that sufficient controls in line with the bank's ORMAF framework are implemented and executed in a timely manner;
• Ensure significant issues identified are reported and escalated in a timely manner;
• Ensure regulatory requests relating to AML are promptly attended to;
• Lead implementing and maintaining the Transaction Surveillance & Customer Screening system used by the unit;
• Familiarize with the Bank's businesses, products, procedures, organizational structure and internal money laundering requirements;
• Uphold the Values of the Group at all times;
• Offer general support and cover to the FCIO MENAP and Africa Team. Ensure that teams are cross-trained to create band-width for staff movement to manage periodic spikes in volumes;
• Ensure that overall minimum productivity, TAT and quality targets for the team are achieved;
• Ensure that the function is audit-ready at all times;
• Manage all admin and HR related activities of direct reports
• Development of proactive regional intelligence capability able to predict significant FCR events that may impact the franchise, research these issues, map the relationship/transactional impact, escalate and report findings ahead of time;
• Providing investigative research support to advisory teams as a due diligence measure on highest risk customers; and
• Assisting CDD advisors with Annual AML Country Risk Assessments; and
• Carry out / assist Regional Head of FCIO in carrying out Compliance Monitoring and related activities in the region.
Qualifications & Skills
Dimensions:
• Principal statutes/regulations affecting the Bank in the countries in Africa that the hub will serve - primarily, Africa. The list of statues will be available with Senior Manager - FCIO Africa. SCB's internal policies and procedures on AML, Sanctions and Fraud.
• Independent budgets, 5-6 reportees, no operational or expense authorities
Knowledge and skills
• Educational background - post graduate / professional level. CAMS certification must.
• Experience in the financial services industry, in relation to AML Surveillance processes, preferably in Africa.
In relation to Anti Money Laundering the job holder should:
• Strong experience of FCR (or departments related to combating Financial Crime) and financial services business activities in general and have access to all business information relevant to his/her role;
• Have a good knowledge of the Group, the Policies, Procedures and Standards relating to Financial Crime Risk, as well as knowledge of the local regulations and legislation on AML/CTF and sanctions;
• Strong analytical and decision making skills. Strong responsibility and organisation skills. Excellent negotiation and communication skills - written and verbal including presentation skills. Strong learner, intellect and relater. Ability to work independently with minimal supervision and to complete tasks in timely manner. Self-motivated and self-reliant, with the ability to provide practical and effective advice. Inclusive style and good listening skills are required. Being able to accept challenge, listen to the other point of view and adapt your approach accordingly is essential;
• Good judgement. Excellent collaborative and team playing skills. Diplomacy, empathy and a 'can-do attitude'. Politeness, sensitivity and the ability to gently, but professionally stand your ground when needed;
• An inquisitive approach to practices, procedures and specific transactions. Personal authority and integrity. Independence, creativity, resourcefulness and resilience;
• Sound working knowledge of MS Office suite particularly Word, Excel and PowerPoint;
• Must possess ability to assess risk , excellent interpersonal skills and multi cultural awareness and sensitivity;
• Understanding of the key features of relevant FCR laws and regulations that affect the Group;
• Good knowledge of banking products and support structure;
• Strong written and verbal communication skills;
• General operational knowledge;
• Strong all round banking experience / consulting experience in the AML field;
• Subject matter knowledge on KYC, AML / AML Certification;
• Team Player;
• Knowledge of Core Banking system & other transaction & customer related systems, & DETICA AML systems;
• Good judgment. An inquisitive approach to practices and procedures;
• Personal integrity;
• Independence and resilience;
• Ability to determine the appropriate course of action in resolving issues & escalation to appropriate authority.
Apply Now - Resume or CV with Job Post Title
Email: jobs@aarenconsultants.in
Relationship Manager, Priority Banking (Oman) - Standard Chartered Bank - Masqat
Job Description
Job Description
1.Generate new business to achieve defined sales targets
•To meet or exceed business targets in line with defined standards of performance.
•Contribute proactively towards the growth of Investment Services and Priority Banking
•Take the ownership for the development of robust and loyal HNW customer base, active marketing to customer acquisition
2.Build and deepen relationship with existing Investment customers to achieve increase in share of wallet and revenue
•To maintain a high standard of customer service in order to increase Bank's market share in Priority Banking business
•To conduct business within the parameters pre-set by the bank, with respect to "customer product suitability"
•To actively market value added investments to HNW customers
•Adhere to standards for frequency and type of customer contact
•Implement cross selling and other relationship building activities,
•Prioritize activities based on the level of existing / potential business and revenue contribution of customers in assigned portfolio
•Build an information database on existing Investment customers to support relationship building and cross selling efforts
•Conduct highly professional consultative financial analysis and profiling sessions with Priority Customers to identify suitable local / cross border financial, insurance, property and investment products and services for then in order to achieve their personal financial and investment objectives
•Deepen customer relationship by providing regular market information updates and trend analyses on international equities, bonds and other investment instruments through market specialists, for appropriate follow up calls / visits to assist them in their investment decisions
•Conduct regular checks on market trends and competitors' offering and activities for target customer groups so as to enable the local business to initiate efforts to increase the attractiveness of the product differentiation
3.Provide truly professional customer service to achieve a high level of customer satisfaction and retention
•Consistently adhere to local and international service standards
•Practice service excellence in handling customer issues, complaints, product enquiries in a timely, problem-free and responsive manner
•Provide a high level of professionalism in conducting financial analysis and profiling with customers
•Recommend improvements in operational processes, procedures and products based on monitoring of customer feedback to ensure constant enhancement of service levels and efficiency
•To ensure strict adherence to internal CDD policies
4.Ensure on going self development
•Motivate oneself to improve on personal skills especially in relationship management, financial planning and analysis, investment counseling and recommending training I appropriate aspects
•Upgrade oneself in knowledge and new development in banking, financial and investment products and services and ensure that certification and licensing requirements for the job are obtained as quickly as possible
5.Anti Money Laundering.
•Advice on the implementation of clear line of internal accountability and responsibility for money laundering prevention
•Assist Priority Banking to ensure appropriate internal control and procedures are in place and documented.
•To ensure that the Bank meets the Group and local AML standards and regulations.
•To ensure that AML relevant staff are made aware of their relevant responsibilities.
•To ensure that the AML relevant staff within their units are adequately trained.
•To perform an independent review to ensure CDD documentation completeness and appropriateness.
•To perform the quality checks on CDD periodic reviews.
•To perform sample checks in order to ensure that daily and weekly exception reports are reviewed on a timely manner.
•To ensure that AML records such as training records and suspicious transaction reports are retained for at least five years.
•To maintains close communication with Country MLPO.
Key Roles & Responsibilities
•Deliver revenue budgets
•Deliver budgeted parameters accross all scorecard parameters
•Overall profitability of Investment Services in Oman
•Achievement of profit and growth targets for the assigned customer portfolio
•Achievement of service excellence to PRB customers and portfolio retention
•Operational efficiency and effectiveness in branches for service to RPB customers.
•Continuous enhancement of quality of the PRB products / services and overall programme
•The overall image of SCB in the market place
Qualifications & Skills
Strong and relevant sales experience, preferably gained in the banking and financial service industry
Minimum University degree
•Sound knowledge of bank products and services and banking procedures ,equities markets, mutual funds and other personal investment services
Basic investment counseling and analytical skills
Excellent selling skills
•Strong interpersonal and communication skills, ability to deal with all levels of people, often in complex and difficult situations
Effective oral and written communication skills
•Good understanding of the main regulatory and internal compliance requirements pertaining to sales of investment products
Team player who shows initiative and assertiveness
Computer literate - able to use laptop computer and point of sale software competently
•Self motivator who is keen to upgrade improved personal knowledge and skills to meet job requirements
Apply Now - Resume or CV with Job Post Title
Email: jobs@aarenconsultants.in
Head of Employee Banking - Standard Chartered Bank - Bahrain
Job Description
Lead Employee Banking programme for Consumer Banking by managing a set of Relationship Managers who will be engaged in managing relationships with chosen employers in Bahrain. The job entails maximising CB business from individuals working in these companies through our Employee Banking package and maximising CB product sales. The Employee Banking team will act as the 'one stop contact' for the Bank for its engagement with employers - be it for new business or optimising our recovery opportunities. The job entails working with Product Managers & Sales Managers to design relevant products and ensure optimum coverage of direct sales force into employees of chosen companies.
Key Roles & Responsibilities
1. Maximise NTB & ETB sales for all products
2. Signinificantly increase acquisition of 'new relationships' across all customers segments (Priority, Preferred & Mass).
3. Continuous scoping of business opportunities in chosen companies, monitoring of penetration of existing products and drive programmes to increase penetration of CB relationships within eligible target base within the company.
4. Work with Product Managers to design and deliver suitable products & solutions for Employee Banking programme.
5. Work with support functions to ensure delivery solutions are customised and optimised for Employee Banking programme.
6. People Management : Lead a set of Relationship Managers for performance, high Q12 scores
7. Risk Management : Work with Sales Governance to ensure operational risk is managed well. The job is directly responsible for managing operational risks within the employee banking programme.
8. One-Stop Shop : Employee Banking will work as a one-stop shop for employers and will be the primary Relationship point for all units within the Bank (including Collections/Recoveries/Operations). The incumbent will leverage the relationship with the employer to maximise opportunities for the Bank across the entire spectrum (NTB/ETB sales, Collections & Recovery etc)
9. If required, lead a team of Sales Representatives to maximise specific product sales
10. Responsible for overall efficacy and efficiency of Employee Banking programme and ensure it is a meaningful contributor to CB business in the country.
Qualifications & Skills
1. Business Degree / Graduation
2.Relevant experience in Sales Management of Consumer Banking products
3. Experience of Relationship Management with corporates
4. Direct Sales experience
Apply Now - Resume or CV with Job Post Title
Email: jobs@aarenconsultants.in
Head of Employee Banking - Standard Chartered Bank - Bahrain
Job Description
Job Description
Lead Employee Banking programme for Consumer Banking by managing a set of Relationship Managers who will be engaged in managing relationships with chosen employers in Bahrain. The job entails maximizing CB business from individuals working in these companies through our Employee Banking package and maximising CB product sales. The Employee Banking team will act as the 'one stop contact' for the Bank for its engagement with employers - be it for new business or optimising our recovery opportunities. The job entails working with Product Managers & Sales Managers to design relevant products and ensure optimum coverage of direct sales force into employees of chosen companies.
Key Roles & Responsibilities
1. Maximise NTB & ETB sales for all products
2. Signinificantly increase acquisition of 'new relationships' across all customers segments (Priority, Preferred & Mass).
3. Continuous scoping of business opportunities in chosen companies, monitoring of penetration of existing products and drive programmes to increase penetration of CB relationships within eligible target base within the company.
4. Work with Product Managers to design and deliver suitable products & solutions for Employee Banking programme.
5. Work with support functions to ensure delivery solutions are customised and optimised for Employee Banking programme.
6. People Management : Lead a set of Relationship Managers for performance, high Q12 scores
7. Risk Management : Work with Sales Governance to ensure operational risk is managed well. The job is directly responsible for managing operational risks within the employee banking programme.
8. One-Stop Shop : Employee Banking will work as a one-stop shop for employers and will be the primary Relationship point for all units within the Bank (including Collections/Recoveries/Operations). The incumbent will leverage the relationship with the employer to maximise opportunities for the Bank across the entire spectrum (NTB/ETB sales, Collections & Recovery etc)
9. If required, lead a team of Sales Representatives to maximise specific product sales
10. Responsible for overall efficacy and efficiency of Employee Banking programme and ensure it is a meaningful contributor to CB business in the country.
Qualifications & Skills
1. Business Degree / Graduation
2.Relevant experience in Sales Management of Consumer Banking products
3. Experience of Relationship Management with corporates
4. Direct Sales experience
Apply Now - Resume or CV with Job Post Title
Email: jobs@aarenconsultants.in
Relationship Manager - SME (UAE) Standard Chartered Bank - United Arab Emirates
Job Description
To establish, develop and maintain pro-actively a team portfolio of SME corporate customers who require routine as well as complex structured trade finance and other SME Customer Relationship services in order to generate revenue for the Bank through managing the SME Customer relationships professionally subject only to broad guidance and direction on orientation from SCB policies, but with attendant credit responsibility and accountability. Managing of a dedicated support team if prescribed.
Key Roles & Responsibilities
•Pro-actively establishes, develops and maintains a team portfolio of SME Lending clients ensuring that new relationships or ongoing requirements of existing clients attain maximum revenue within acceptable risk profile requirements by carrying out detailed financial analysis of the client accounts and develops proposals within defined Bank procedures and often creates structured trade finance and treasury transactions and facilities using analytical and constructive thinking with a large degree of evaluative judgement to meet the client needs. Further adopts appropriate relationship management strategies to protect the Bank's interest at all times e.g. potential defaults and to meet the clients expectations of the relationship with differing situations often requiring varied styles of creation or identification and selection of appropriate solutions.
• Markets to large existing and potential clients the full complement of Lending products and services offered by the Bank, Trade Working Capital, Loans, Overdrafts, etc. including Treasury, Personal Banking and International Private Banking and promotes within Standard Chartered Group opportunities by referring potential relationships to other countries in order that SCB may benefit on a Group basis.
• Manages, trains and appraises a dedicated team in order to develop their Client Relationship skills and motivate them to contribute to achievement of job and team objectives.
•Remains upto date in designated specialist industry thus acting as a technical resource / advisor to Clients Division on matters relating to this industry e.g., proposed new client, provision of market feedback in relation to structure of facilities, product suitability and market trends.
• Contributes to overall strategy formulation in discussions with the Team LeaderHead and Head Medium Enterprise - SME ,UAE, bringing to bear market knowledge, competitor analysis, trade flows and innovative 'deal' structures in order that the strategy reflects market.
• Monitors market and competitor activities and strategies to ensure that opportunities for new business and not overlooked and SCB market share retained.
• Identifies through account management potential defaulting accounts and investigates through closer management of the account cause for concern and recommends to the Unit Head appropriate remedial action.
• Manages defaulting accounts by devising an account management strategy e.g., period, suspension of interest, recovery of full debt and then implements the plan with the assistance of external bodies and agencies e.g. police and courts thus minimising losses to the Bank.
• Ensures that all 'team' related administrative functions including file maintenance, regular stock inspections, periodic appraisals, training and staff development are competently performed.
• Additional responsibility of running with adhoc SME Banking projects which come up from time to time.
Qualifications & Skills
• Business or accounting related degree. MBA/CA preferred.
• Strong relevant experience in a corporate / SME banking environment, managing corporate / SME client relationships.
• Sound understanding of corporate treasury products, trade finance products, personal banking products and international banking products.
• Strong credit appraisal and marketing skills, with the ability to interpret complex financial information.
• A good understanding of the general, economic, political and business environment of the region.
• Excellent communication (written and verbal) and negotiation skills.
• High quality experience in a credit management position with proven ability to manage a team.
•Strong local market experience
•Good knowledge of the Group's policy, Standards, local regulations and legislation of the prevention of money Laundering.
Apply Now - Resume or CV with Job Post Title
Email: jobs@aarenconsultants.in
Wholesale Banking Operations Head, Standard Chartered Bank - Bahrain
Job Description
To provide strategic oversight and to ensure that the respective product delivery platforms are optimized when taken, as one integrated platform and that efficiencies, scales and synergies are leveraged.
- To ensure implementation and adherence to the group's risk and control policies, customer service standards, and performance measures. The role holder assumes the role of project manager for any of the Group's operations related projects.
Key Roles & Responsibilities
- To identify strategic service delivery issues relating to technology, process, human resource and service quality in the country and reflect them in the operational plans with appropriate actions to address the issues.
- To identify and migrate best practice from the respective operational platforms across other units.
- To facilitate dealings with support and sales functions and other businesses to promote "One Bank".
- To work closely with the Heads of OCC and Financial Markets, Transaction Banking, Banks, Securities Services Sales, etc. to ensure that the service delivered by various Wholesale Bank operational platforms are of top quality and that customers needs and being attended to according to our service level agreements.
- To ensure that key business practices and service delivery processes are conducted in compliance with Group and country regulatory guidelines and those risks are identified and managed.
- To proactively work with the respective heads of WB Operation Units within Thailand in identifying key and potential staff, initiating development plans for the individuals and ensuring that cross functional career development opportunities are available to staff with potential. Also to ensure that LDP process is well embedded in the day-to-day management of the respective service delivery units.
- To identify, drive and exploit, in country and x-border cross selling opportunities to maximize Wholesale Bank business revenue as well as to highlight Group network business opportunities, to the Global Product Sales Heads.
- To ensure that the integrated platforms of Client Service Group operate to the standards described above.
Qualifications & Skills
- Strong business sense and commercial judgment.
- Strong networking skills, communication, interpersonal and cross cultural skills.
- Strong leadership and management skills
- Ensure that staff are appropriately deployed and developed.
- Good knowledge of Trade Services, Cash Management Services, Loan Processing, Securities Services, Global Market Operations and Client Service.
- Knowledge of the Bank's transactions processing and accounting systems.
- Fluency in English, with Arabic language skills preferable
Apply Now - Resume or CV with Job Post Title
Email: jobs@aarenconsultants.in
Wholesale Banking Operations Head, Standard Chartered Bank - Bahrain
Job Description
- To provide strategic oversight and to ensure that the respective product delivery platforms are optimized when taken, as one integrated platform and that efficiencies, scales and synergies are leveraged.
- To ensure implementation and adherence to the group's risk and control policies, customer service standards, and performance measures. The role holder assumes the role of project manager for any of the Group's operations related projects.
Key Roles & Responsibilities
- To identify strategic service delivery issues relating to technology, process, human resource and service quality in the country and reflect them in the operational plans with appropriate actions to address the issues.
- To identify and migrate best practice from the respective operational platforms across other units.
- To facilitate dealings with support and sales functions and other businesses to promote "One Bank".
- To work closely with the Heads of OCC and Financial Markets, Transaction Banking, Banks, Securities Services Sales, etc. to ensure that the service delivered by various Wholesale Bank operational platforms are of top quality and that customers needs and being attended to according to our service level agreements.
- To ensure that key business practices and service delivery processes are conducted in compliance with Group and country regulatory guidelines and those risks are identified and managed.
- To proactively work with the respective heads of WB Operation Units in identifying key and potential staff, initiating development plans for the individuals and ensuring that cross functional career development opportunities are available to staff with potential. Also to ensure that LDP process is well embedded in the day-to-day management of the respective service delivery units.
- To identify, drive and exploit, in country and x-border cross selling opportunities to maximize Wholesale Bank business revenue as well as to highlight Group network business opportunities, to the Global Product Sales Heads.
- To ensure that the integrated platforms of Client Service Group operate to the standards described above.
Qualifications & Skills
- Strong business sense and commercial judgment.
- Strong networking skills, communication, interpersonal and cross cultural skills.
- Strong Trade operations capability and prior experience is essential for this role.
- Strong leadership and management skills
- Ensure that staff are appropriately deployed and developed.
- Good knowledge of Trade Services, Cash Management Services, Loan Processing, Securities Services, Global Market Operations and Client Service.
- Knowledge of the Bank's transactions processing and accounting systems.
- Fluency in English, with Arabic language skills preferable
Apply Now - Resume or CV with Job Post Title
Email: jobs@aarenconsultants.in
Relationship Manager, Priority Banking - Standard Chartered Bank - Bahrain
Job Description
To acquire, grow and deepen Priority Banking customer relationships through effective relationship management in and out of Oman, with special focus on the analysis and satisfaction of Priority customers' personal financial as well as investment needs and objectives.
Key Roles & Responsibilities
1. Generate new business to achieve defined sales targets
To meet or exceed business targets in line with defined standards of performance.
Contribute proactively towards the growth of Investment Services and Priority Banking
Take the ownership for the development of robust and loyal HNW customer base, active marketing to customer acquisition
2. Build and deepen relationship with existing Investment customers to achieve increase in share of wallet and revenue
To maintain a high standard of customer service in order to increase Bank's market share in Priority Banking business
To conduct business within the parameters pre-set by the bank, with respect to "customer product suitability"
To actively market value added investments to HNW customers
Adhere to standards for frequency and type of customer contact
Implement cross selling and other relationship building activities,
Prioritize activities based on the level of existing / potential business and revenue contribution of customers in assigned portfolio
Build an information database on existing Investment customers to support relationship building and cross selling efforts
Conduct highly professional consultative financial analysis and profiling sessions with Priority Customers to identify suitable local / cross border financial, insurance, property and investment products and services for then in order to achieve their personal financial and investment objectives
Deepen customer relationship by providing regular market information updates and trend analyses on international equities, bonds and other investment instruments through market specialists, for appropriate follow up calls / visits to assist them in their investment decisions
Conduct regular checks on market trends and competitors' offering and activities for target customer groups so as to enable the local business to initiate efforts to increase the attractiveness of the product differentiation
3. Provide truly professional customer service to achieve a high level of customer satisfaction and retention
Consistently adhere to local and international service standards
Practice service excellence in handling customer issues, complaints, product enquiries in a timely, problem-free and responsive manner
Provide a high level of professionalism in conducting financial analysis and profiling with customers
Recommend improvements in operational processes, procedures and products based on monitoring of customer feedback to ensure constant enhancement of service levels and efficiency
To ensure strict adherence to internal CDD policies
4. Review prepare credit applications and follow ups
5. Ensure on going self development
Motivate oneself to improve on personal skills especially in relationship management, financial planning and analysis, investment counseling and recommending training I appropriate aspects
Upgrade oneself in knowledge and new development in banking, financial and investment products and services and ensure that certification and licensing requirements for the job are obtained as quickly as possible
6. Anti Money Laundering.
Advice on the implementation of clear line of internal accountability and responsibility for money laundering prevention
Assist Priority Banking to ensure appropriate internal control and procedures are in place and documented.
To ensure that the Bank meets the Group and local AML standards and regulations.
To ensure that AML relevant staff are made aware of their relevant responsibilities.
To ensure that the AML relevant staff within their units are adequately trained.
To perform an independent review to ensure CDD documentation completeness and appropriateness.
To perform the quality checks on CDD periodic reviews.
To perform sample checks in order to ensure that daily and weekly exception reports are reviewed on a timely manner.
To ensure that AML records such as training records and suspicious transaction reports are retained for at least five years.
To maintains close communication with Country MLPO.
Qualifications & Skills
Strong and relevant sales experience, preferably gained in the banking and financial service industry
University degree
Sound knowledge of bank products and services and banking procedures ,equities markets, mutual funds and other personal investment services
Basic investment counseling and analytical skills
Excellent selling skills
Strong interpersonal and communication skills, ability to deal with all levels of people, often in complex and difficult situations
Effective oral and written communication skills
Good understanding of the main regulatory and internal compliance requirements pertaining to sales of investment products
Team player who shows initiative and assertiveness
Computer literate - able to use laptop computer and point of sale software competently
Self motivator who is keen to upgrade improved personal knowledge and skills to meet job requirements
Ability to exercise sound judgement in aspects of customer needs, business initiatives and development, service standards
Accurately determine whether an investment solution is required to meet a customer's needs and the type of solution required.
Quantify the amount of information complexity/detail an individual customer requires to make an informed investment decision.
Daily control of customer limits
Quotation of preferential interest and exchange rates to valued customers within established guidelines
Effectively determine and manage allocation of time to specific sales-related activities in order to achieve targets.
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Email: jobs@aarenconsultants.in
Technology Service & Risk Manager-Group Technology & Operations Standard Chartered Bank - Dubai
Job Description
• Engage with various technology streams to address technology risk items as per the various business risk forums.
• Participate in all risk forums requiring technology presence.
• Assist Technology Manager and Risk managers in coordinating and driving compliance in all technology streams.
• Ensure a continuous drive towards addressing automation of manual processes.
Key Roles & Responsibilities
Risk Related:
• To be the source of reference within technology to facilitate and promote understanding of operational risk and compliance requirements..
• Participate in business risk forums and pursue with respective technology domains for closure of the same..
• Proactively communicate and escalate with the IT and Risk Manager (SORO) on operational risk issues.
• Design and implement control measures and monitoring plans for compliance and operational risk management. Ensure effectiveness of controls for compliance monitoring and risk management.
• Undertake and/or coordinate periodic business monitoring (self-assessment) activities within the Business Unit and escalate findings and or breaches to Business Unit Head and SORO, when they occur.
• Assist Tech and Ops SORO in the implementation of Operations Risk framework or other relevant OR initiatives.
• Identify gaps and arrange training on compliance and OR for staff in technology.
• Be the central point of contact for any Audits surrounding technology / systems to ensure they are facilitated well and are satisfactory
• Identify potential areas of automation and oversee implementation
Service Management and Project Support:
• Conduct periodic service review meetings with various technology domains.
• Ensure root cause analysis is completed for all high severity incidents and preventative actions are defined and implemented. Provide quality input into the post mortem process to enable the IT service centre to deliver quality post mortems.
• Contribute to service reporting to technology management in the form of Scorecards. Set targets for application service and track against them.
• Review change requests made by business and approve and progress them with appropriate teams.
• Review and manage implementation of all changes to ensure no risk to stability of systems / infrastructure.
• Participate in PSCs and/or working groups of major projects and provide the necessary support and inputs to facilitate the implementation.
Qualifications & Skills
• Deep knowledge and experience on Banking applications and Channels
• Significant experience withiin a Technology Service Management role
• Effective communication skills, both spoken and written.
• Strong analytical and troubleshooting abilities..
• Good networking and relationship-building abilities.
• Ability to influence/negotiate with peers across various technology domains.
Apply Now - Resume or CV with Job Post Title
Email: jobs@aarenconsultants.in
CFO - Qatar Standard Chartered Bank - Doha
Job Description
-Contribute as an active member of the Country Leadership Team and MANCO.
-Partner the CEO / Businesses in driving business performance and country strategy.
-Provide leadership and sound financial advice to the Finance function in the country / group.
-Develop future Finance leaders within the function and country; attract, retain and grow talent.
-Provide information, analysis, insight, advice, challenge and ideas on financial performance.
-Lead the country financial reporting activities to ensure professional and timely reporting.
-Participate at the Country ALCO and drive strong liquidity and capital management practices.
-Participate at the Country CORG and promote a robust financial controls environment.
-Strengthen right partner relationships with key stakeholders.
Diversity & Inclusion
Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.
Desired Skills & Experience
-Qualified Accountant with extensive financial and management reporting experience in a complex business environment
-Have experience of leading teams and developing talent within the function
-Have strong relationship management skills, with a proven ability to successfully manage multiple stakeholders including Regulators, Auditors, Tax Authority in addition to senior management within the Bank
-Possess the ability to communicate complex information and provide insightful analysis
-You will ideally be an Arabic speaker
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Email: jobs@aarenconsultants.in
Associate Director-TB Sales, Commodity Traders & Agri-Business Standard Chartered Bank - Dubai
Job Description
Facilitate, deliver and pursue all that is needed to exceeding / achieving Working Capital (TB) Product Sales revenues and profitability targets.
Key Roles & Responsibilities
To work along with TB Sales, Products, Sol Del & OCC teams for developing and delivering a TB Sales plan for the segment in line with the overall CTA segment Business Plans of OCC, UAE, involving the following:
• Covering the CTA segment clients from the perspective of comprehensively analysing and catering to the Client's Working Capital requirements
• Understanding the customers' businesses and anticipating their requirements through a consultative selling process.
• Conduct Sales call, either independently or jointly with OCC to sniff out TB opportunities with existing customers or prospects.
• Being able to structure and provide Trade finance & Cash Management solutions that match customer's needs (from the existing and planned TB Suite of products and services) to new and existing customers and prospects (in an integrated manner along with OCC engagement in the non-TB product areas).
• Being able to negotiate the terms and conditions of such offerings and solutions with the customers, to help maximise revenue and profitability.
• Covering and deepening wallet share through value adding engagement on e-banking sales
• Undertaking market and industry analysis to identify new business opportunities in co-ordination with TB Product Management and OCC.
• Participating in Client Account forums to outline and influence client coverage and revenue potential planning.
• Keeping abreast of customers' needs, trends and product/market intelligence for new product developments/enhancements and working with TB Products towards strengthening SCB's competitive position in this field.
• Being able to scout and give referrals to larger OCC and other product teams on cross sell opportunities on the strength of good understanding of client's business.
• Maintaining a disciplined product-oriented sales management process ensuring sales planning and review is done on a regular basis to meet sales targets.
• Establish and maintain an on-going contact with customers to monitor and ensure targeted level of utilizations of facilities.
• Be able to control and influence smooth deal implementation and adherence to high levels of service quality.
Qualifications & Skills
• MBA or equivalent, with previous banking experience, especially in Sales and Client relationship management, with an exposure to WC financing.
• Basic understanding of Banking operations, treasury, trade finance, cash ops, money markets and regulations on a local and regional level is needed.
• Proven presentation and negotiation skills combined with good interpersonal and oral, written communication skills.
• Knowledge of the Groups Policy, Standards, local regulations and legislation of the prevention of money laundering preferred.
Apply Now - Resume or CV with Job Post Title
Email: jobs@aarenconsultants.in
Assistant Relationship Manager - Qatar Standard Chartered Bank - Doha
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Email: jobs@aarenconsultants.in
Senior Relationship Manager/ Relationship Manager - Abu Dhabi Standard Chartered Bank - Abu Dhabi ,United Arab Emirates
Job Description
To establish, develop and maintain pro-actively a portfolio of corporate customers who require Corporate Banking services in order to generate revenue for the Bank through managing the corporate relationships professionally with credit responsibility and accountability.Key Roles & Responsibilities:
• Pro-actively establishes, develops and maintains a portfolio of corporate clients within business unit’s target market, ensuring that new relationships or ongoing requirements of existing clients attain maximum revenue within acceptable risk profile requirements by carrying out detailed financial analysis of the client accounts and develops proposals within defined Bank procedures that meet the client needs. Further adopts appropriate relationship management strategies to protect the Bank's interests at all times, e.g., potential default, and to meet the clients' expectations of the relationship.
• Markets to existing and potential clients the full complement of products and services offered by the Bank, including Global Markets, Consumer Banking and Wealth Management and promotes within Standard Chartered Group opportunities by referring potential relationships to other countries in order that SCB may benefit on a Group basis.
• Cross - selling of bank’s products through joint calling with product partners.
• Identifies potential default accounts through account management, investigates the cause of concern through closer management of such accounts, and recommends appropriate remedial action to the Unit Head. Monitors and places on file all necessary reports, including early-alert report, excesses, and approval conditions implicit in this area of accountability.
• Ensures that all related administrative functions, most importantly file maintenance, including regular stock inspections, call reports, periodic appraisals, are performed in a timely manner.
• Guides, counsels, and advises Assistant Relationship Managers in their support duties
• Provides management information to the Unit Head on a regular, as-and-when-required basis, on matters relating to their own portfolio’s status of accounts, excesses, irregular securities, defaulting accounts, and exceptions.
• Ensure compliance to Group Operational Risk Policy, Anti-Money Laundering Prevention policy and other relevant policies. Cooperate with the Money Laundering Prevention Officers (Unit, Business, and Country) to ensure compliance to internal and external controls and procedures for money laundering prevention. Where appropriate, assist in the investigation of financial crime risks and the reporting of suspicious activities.
Desired Skills & Experience
Qualifications & Skills• Business or accounting related degree
• MBA/ACA preferred
• Experience in a corporate banking environment, preferably in managing corporate client relationships.
• Sound understanding of corporate treasury products, trade finance products, personal banking products and international banking products.
• Strong credit appraisal and marketing skills, with the ability to interpret complex financial information.
• A good understanding of the general, economic, political and business environment of the region.
• Strong awareness of in-house network systems and good PC skills.
• Excellent communication (written and verbal) and negotiation skills. Knowledge of Arabic will be advantageous.
• High quality experience in a credit management position.
Apply Now
Email: jobs@aarenconsultants.in Resume or CV with Job Post Title
Head of Consumer Banking Operations, Middle East and Pakistan at Standard Chartered Bank
Job Description
We are currently looking for a Head of New Project Place combined with Head of CB Operations, Middle East and Pakistan
Key Roles & Responsibilities
Head of Project New Place (MESA/Africa):
Programme Manage the multiple streams in New place project which includes Lending, Investments, automation initiatives, product management, channel strategy and call centers.
Work closely with respective stream project managers to ensure delivery.
Monitoring, reporting and control of initiatives.
Financial Management of New Place initiatives.
Closely work with CB Heads/CIOs/Credit/Finance in the countries to implement
End to End product control for Lending and Investment products
Identify key manual workarounds in CB Operations and automate
Deliver Lending and Investment end state systems and operating model to countries
Head of CB Operations MEPA (Middle East and Pakistan):
Oversight of CB Operations in countries ¿ financials, productivity, service, risk management, people and projects.
Work closely with the country CIOs on risk management, process reengineering, productivity and service delivery and support improvements
Partner with Group and country operations to deliver the GTO roadmaps and transformation agenda for CB Operations
Oversee cross border talent across countries
Support country CB Operations heads to centralize, automate and optimize
Support optimization of costs
Link with Group standard practices and programmes and ensure transfer of best practices.
This person chairs the New Place steering committee, is a key member of project PSCs, and also is a member of the GTO West Mancom.
Skills
- Core CB Operations background in a large market.
- Very deep and end to end understanding of CB operating control environment including end to end product control, accounting and reconciliation
- Deep knowledge of CB products and processes
- Deep knowledge of financial management of products across sales, credit, operations and country finance.
- Extensive ability to work across teams like sales, credit, operations and finance to implement standard operating models.
- Very good understanding of standard operating models in CB Operations.
- Ability to operate and a broad as well as a deep level of operational and product control activities.
- Project/Programme/Change Management and execution and coordination capabilities
- Understanding of CB systems and their applicability
- Good People Management skills
- Deep understanding and experience of GTO cost management principles and practices
- Very Good understanding of Bank¿s ORMA process and risk mitigation
- Very Good understanding of the processes and models in the shared services centers.
- University degree major in Business/Finance /Accounting.
- Good knowledge of Banks products, policies, guidelines, corporate law, and business strategy.
- Deep understanding of the economic, political and business environment of the region.
- Good communication and negotiation skills with multi-cultural awareness.
- Drive, energy and passion for diving into details on process, product control and financials and provide significant individual contribution.
- Active communication and interpersonal skills
- Strong leadership presence with the gravitas to influence to CB Manco and GTO Mancom levels
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