Job Description: • 2-minute read •
The Total Rewards team at Microsoft is responsible for advising, consulting, designing and implementing a variety of compensation and benefit programs that support Microsoft’s People Priorities in over 100 countries across the globe. We are seeking a seasoned Compensation and Benefits leader who will be responsible for managing a global team of senior compensation and benefits professionals.
Showing posts with label Microsoft. Show all posts
Showing posts with label Microsoft. Show all posts
Senior Project Manager - Microsoft - Riyadh
Job Description
Job Title: Senior Project Manager
Location: All MEA HQ Locations (excl. Israel, incl. Qatar, Riyadh)
Microsoft Services help customers realize their full potential through accelerated adoption and productive use of Microsoft technologies. We are a global team of exceptional people who deliver world class services with our partners, earning customer confidence, trust, and loyalty by improving the overall customer and partner experience, and serving as the customer advocates within Microsoft for driving customer-centric product improvement.
The Microsoft Services Project Manager (PjM) role focuses in day-to-day operational and delivery of large and/or complex engagements consisting of multiple resources (MCS, partner, and/or customer). The project manager is responsible for engagement execution within a formal Statement of Work (SOW) to drive predictable behaviors in terms of project process and outcomes (accomplished on time, on budget, and according to customer specifications). In addition, this role will assist with identifing problems and applying corrective actions throughout the project management life cycle to other challenged projects. Corrective action normally represents minor or routine adjustments to bring project performance back into alignment with project cost, schedule and resource utilization plans.
The Project Manager role provides the consolidated viewpoint of project status that enabled Microsoft Services leadership to have knowledgeable, data specific discussions with customers on long-term or complex engagements. The following specific activities and deliverables outline the high-level responsibilities:
Project Management. Perform the following key activities to ensure quality execution in the delivery of a service/solution, to deliver within constraints (schedule, features/functionality, and budget), and manage customer conditions of satisfaction.
Project Scope: Manage the work that must be done in order to deliver an integrated solution usually composed of products, services, or a formalized solution offering.
Risk Management: Establish a strategy of continuous risk management that enables proactive decisions and actions throughout the project life cycle and create an environment to support it where the project team has visible, measurable, and repeatable processes for managing these risks
Execute Project Protocol: Execute establish (as mutually agreed to) policies and procedures for the project, e.g. quality assurance, team reference guide, communication plan, and setting up the environment.
Resources: Manage Microsoft resources, partners and/or customer resources and materials (equipment, supplies, stock, or consumable/perishable items) used to complete tasks in a project.
Administration: Maintain a Master Project Plan to include at least: the Communication Plan (communications within the team and between the team and external entities) and the Team Reference Guide Plan (identifies team and external team members). In addition, maintains the Master Project Schedule.
Track and Control: Stay current and involved in collecting conditions of the project relative to resources (people and optionally funding/cost), schedule (time), and features (the solution and its quality) as specified by the established project protocol. In addition, perform the process of comparing actual performance with planned performance, analyze variances, evaluate possible alternatives and take appropriate corrective action (control) as specified by the established project protocol.
Status Reports: Collect, access and publish project status with regard to resources (people and optionally funding/cost), schedule (time), stakeholder management, and features (the solution and its quality) that influence project performance and completion.
Project Assessment and Recovery: When required, assist with the assessment of project performance with regards to execution in the delivery of challenged engagement delivery. Once the assessment is complete the project manager may be required to direct the recovery by taking control of all the key project areas whilst maintaining a good relationship with the local subsidiary team such that the local team can regain their control when the project is back on track.
Tools/Process: Use Microsoft Project as the project management application and utilize the Services Delivery Methodology (SDM ). Use the principles of the Microsoft Solutions Framework (MSF ) and the Microsoft Operations Framework (MOF ).
Qualifications:
Must have a degree in Computer Science or Engineering or equivalent work experience. Higher relevant education preferred.
At least 10+ years related technology experience.
Excellent project management capabilities, PMP certification required
Must have managerial skills and the ability to handle complex critical situations with managing a range of different stakeholders and conflicting interests
Ability to work in changing environments with changing resources and proven ability to provide stability to challenged teams and the projects
Excellent English language skills and the ability to present for top management. Excellent French and/or Arabic language skills will be a distinct advantage
13,000 hours (at least 9 years) of documented project management experience
Have worked on projects with a total billed hours of 5,000 hours Fixed Price or 15,000 hours Time and Materials (approximately USD $1,000,000 and $3,000,000 respectively)
Work with teams of 100+ people (may include customer/partner resources) in a given district, region or country.
Work experience should involve technical consulting, project envisioning, planning, development, deployment, and management.
Must have a proven record of delivering business value.
Candidates must have a high-level understanding of markets, customers and related technology
Candidates must have a high-level understanding of customer and partner business and IT environment
Apply Now - Resume or CV with Job Post Title
Email: jobs@aarenconsultants.in
Senior Project Manager - Microsoft - Doha
Job Description
Job Title: Senior Project Manager
Location: All MEA HQ Locations (excl. Israel, incl. Qatar, Riyadh)
Job Summary:
Microsoft Services help customers realize their full potential through accelerated adoption and productive use of Microsoft technologies. We are a global team of exceptional people who deliver world class services with our partners, earning customer confidence, trust, and loyalty by improving the overall customer and partner experience, and serving as the customer advocates within Microsoft for driving customer-centric product improvement.
The Microsoft Services Project Manager (PjM) role focuses in day-to-day operational and delivery of large and/or complex engagements consisting of multiple resources (MCS, partner, and/or customer). The project manager is responsible for engagement execution within a formal Statement of Work (SOW) to drive predictable behaviors in terms of project process and outcomes (accomplished on time, on budget, and according to customer specifications). In addition, this role will assist with identifing problems and applying corrective actions throughout the project management life cycle to other challenged projects. Corrective action normally represents minor or routine adjustments to bring project performance back into alignment with project cost, schedule and resource utilization plans.
The Project Manager role provides the consolidated viewpoint of project status that enabled Microsoft Services leadership to have knowledgeable, data specific discussions with customers on long-term or complex engagements. The following specific activities and deliverables outline the high-level responsibilities:
Project Management. Perform the following key activities to ensure quality execution in the delivery of a service/solution, to deliver within constraints (schedule, features/functionality, and budget), and manage customer conditions of satisfaction.
Project Scope: Manage the work that must be done in order to deliver an integrated solution usually composed of products, services, or a formalized solution offering.
Risk Management: Establish a strategy of continuous risk management that enables proactive decisions and actions throughout the project life cycle and create an environment to support it where the project team has visible, measurable, and repeatable processes for managing these risks
Execute Project Protocol: Execute establish (as mutually agreed to) policies and procedures for the project, e.g. quality assurance, team reference guide, communication plan, and setting up the environment.
Resources: Manage Microsoft resources, partners and/or customer resources and materials (equipment, supplies, stock, or consumable/perishable items) used to complete tasks in a project.
Administration: Maintain a Master Project Plan to include at least: the Communication Plan (communications within the team and between the team and external entities) and the Team Reference Guide Plan (identifies team and external team members). In addition, maintains the Master Project Schedule.
Track and Control: Stay current and involved in collecting conditions of the project relative to resources (people and optionally funding/cost), schedule (time), and features (the solution and its quality) as specified by the established project protocol. In addition, perform the process of comparing actual performance with planned performance, analyze variances, evaluate possible alternatives and take appropriate corrective action (control) as specified by the established project protocol.
Status Reports: Collect, access and publish project status with regard to resources (people and optionally funding/cost), schedule (time), stakeholder management, and features (the solution and its quality) that influence project performance and completion.
Project Assessment and Recovery: When required, assist with the assessment of project performance with regards to execution in the delivery of challenged engagement delivery. Once the assessment is complete the project manager may be required to direct the recovery by taking control of all the key project areas whilst maintaining a good relationship with the local subsidiary team such that the local team can regain their control when the project is back on track.
Tools/Process: Use Microsoft Project as the project management application and utilize the Services Delivery Methodology (SDM ). Use the principles of the Microsoft Solutions Framework (MSF ) and the Microsoft Operations Framework (MOF ).
Qualifications:
Must have a degree in Computer Science or Engineering or equivalent work experience. Higher relevant education preferred.
At least 10+ years related technology experience.
Excellent project management capabilities, PMP certification required
Must have managerial skills and the ability to handle complex critical situations with managing a range of different stakeholders and conflicting interests
Ability to work in changing environments with changing resources and proven ability to provide stability to challenged teams and the projects
Excellent English language skills and the ability to present for top management. Excellent French and/or Arabic language skills will be a distinct advantage
13,000 hours (at least 9 years) of documented project management experience
Have worked on projects with a total billed hours of 5,000 hours Fixed Price or 15,000 hours Time and Materials (approximately USD $1,000,000 and $3,000,000 respectively)
Work with teams of 100+ people (may include customer/partner resources) in a given district, region or country.
Work experience should involve technical consulting, project envisioning, planning, development, deployment, and management.
Must have a proven record of delivering business value.
Candidates must have a high-level understanding of markets, customers and related technology
Candidates must have a high-level understanding of customer and partner business and IT environment
Apply Now - Resume or CV with Job Post Title
Email: jobs@aarenconsultants.in
Senior Project Manager Microsoft - Qatar
Job Description
Job Title: Senior Project Manager
Location: All MEA HQ Locations (excl. Israel, incl. Qatar, Riyadh)
Job Summary:
Microsoft Services help customers realize their full potential through accelerated adoption and productive use of Microsoft technologies. We are a global team of exceptional people who deliver world class services with our partners, earning customer confidence, trust, and loyalty by improving the overall customer and partner experience, and serving as the customer advocates within Microsoft for driving customer-centric product improvement.
The Microsoft Services Project Manager (PjM) role focuses in day-to-day operational and delivery of large and/or complex engagements consisting of multiple resources (MCS, partner, and/or customer). The project manager is responsible for engagement execution within a formal Statement of Work (SOW) to drive predictable behaviors in terms of project process and outcomes (accomplished on time, on budget, and according to customer specifications). In addition, this role will assist with identifing problems and applying corrective actions throughout the project management life cycle to other challenged projects. Corrective action normally represents minor or routine adjustments to bring project performance back into alignment with project cost, schedule and resource utilization plans.
The Project Manager role provides the consolidated viewpoint of project status that enabled Microsoft Services leadership to have knowledgeable, data specific discussions with customers on long-term or complex engagements. The following specific activities and deliverables outline the high-level responsibilities:
Project Management. Perform the following key activities to ensure quality execution in the delivery of a service/solution, to deliver within constraints (schedule, features/functionality, and budget), and manage customer conditions of satisfaction.
Project Scope: Manage the work that must be done in order to deliver an integrated solution usually composed of products, services, or a formalized solution offering.
Risk Management: Establish a strategy of continuous risk management that enables proactive decisions and actions throughout the project life cycle and create an environment to support it where the project team has visible, measurable, and repeatable processes for managing these risks
Execute Project Protocol: Execute establish (as mutually agreed to) policies and procedures for the project, e.g. quality assurance, team reference guide, communication plan, and setting up the environment.
Resources: Manage Microsoft resources, partners and/or customer resources and materials (equipment, supplies, stock, or consumable/perishable items) used to complete tasks in a project.
Administration: Maintain a Master Project Plan to include at least: the Communication Plan (communications within the team and between the team and external entities) and the Team Reference Guide Plan (identifies team and external team members). In addition, maintains the Master Project Schedule.
Track and Control: Stay current and involved in collecting conditions of the project relative to resources (people and optionally funding/cost), schedule (time), and features (the solution and its quality) as specified by the established project protocol. In addition, perform the process of comparing actual performance with planned performance, analyze variances, evaluate possible alternatives and take appropriate corrective action (control) as specified by the established project protocol.
Status Reports: Collect, access and publish project status with regard to resources (people and optionally funding/cost), schedule (time), stakeholder management, and features (the solution and its quality) that influence project performance and completion.
Project Assessment and Recovery: When required, assist with the assessment of project performance with regards to execution in the delivery of challenged engagement delivery. Once the assessment is complete the project manager may be required to direct the recovery by taking control of all the key project areas whilst maintaining a good relationship with the local subsidiary team such that the local team can regain their control when the project is back on track.
Tools/Process: Use Microsoft Project as the project management application and utilize the Services Delivery Methodology (SDM). Use the principles of the Microsoft Solutions Framework (MSF) and the Microsoft Operations Framework (MOF)
Qualifications:
Must have a degree in Computer Science or Engineering or equivalent work experience. Higher relevant education preferred.
At least 10+ years related technology experience.
Excellent project management capabilities, PMP certification required
Must have managerial skills and the ability to handle complex critical situations with managing a range of different stakeholders and conflicting interests
Ability to work in changing environments with changing resources and proven ability to provide stability to challenged teams and the projects
Excellent English language skills and the ability to present for top management. Excellent French and/or Arabic language skills will be a distinct advantage
13,000 hours (at least 9 years) of documented project management experience
Have worked on projects with a total billed hours of 5,000 hours Fixed Price or 15,000 hours Time and Materials (approximately USD $1,000,000 and $3,000,000 respectively)
Work with teams of 100+ people (may include customer/partner resources) in a given district, region or country.
Work experience should involve technical consulting, project envisioning, planning, development, deployment, and management.
Must have a proven record of delivering business value.
Candidates must have a high-level understanding of markets, customers and related technology
Candidates must have a high-level understanding of customer and partner business and IT environment
Apply Now - Resume or CV with Job Post Title
Email: jobs@aarenconsultants.in
Operations Program Manager Microsoft - Bahrain
Job Description
Title: Project Management Excellence (PMX) Manager
The Project Management Excellence (PMX) Manger is responsible for working within the Worldwide Services Business Desk (SBD), a group tasked to assist the field with both complex and non-complex services deals (deal structure, contracting, negotiation, pricing, financing, etc), ensure adherence to group guidelines and policies, and provide feedback and guidance to business program groups for the development of future services offerings
The mission of PMX is to provide the Microsoft Services Field with specific project management support for large/complex engagements and projects, during deal shaping, approval, delivery and closure.
The PMX Primary Objectives are:
- Promote excellence in execution and continuous improvement in project management services (including processes, tools and templates) provided by PMX and the larger SBD group worldwide.
- Share best practices and lessons learned among PMX, SBD and Services personnel worldwide.
- Support the growth and development of the Project Manager role/community and communicate the value proposition of PMX to internal and external stakeholders
- Provides tactical, hands-on project management support to the field on complex opportunities and engagements
- Serve as the subject matter expert and supporter in determining how Microsoft Services areas of quality are defined, delivered and measured world-wide.
Key Success Criteria:
- Ensure overall project management excellence, focusing principally on supporting project management related activities from proposal and Statement of Work (SOW) development, work breakdown cost and schedule estimation, project status reporting and project support and some project recovery.
- Support the development of and drive the adoption of PMX and SBD policies, methods, tools, templates, practices and programs. This activity will involve providing valuable input as a subject matter expert on new methods and processes that drive higher quality and an improved customer experience.
- Ensure project management excellence within the region of responsibility, with specific focus and monitoring of all complex projects.
- Review and approve of proposals and SOW as part of the business approval process. This may involve some hands on work to guide and help the bid team in creating this material.
- Review and approve the work breakdown structures (WBS), schedule and cost estimates as part of the business approval process. This may involve some hands on work to guide and help the bid team in creating this material.
- Provide guidance to the project during the setup phase and support the project manager in order to have a proper handover from the opportunity owner to the delivery team. This will include a detailed review of all deal management materials. Support the project to setup the initial project management plan, WBS and setting up the first project performance report (PPR).
- Review the project on a regular basis by using the PPR, Project Finance Workbook (PFW) and the project plan to determine the project status. If required, provide tactical hands-on assistance to the project team and escalate issues within SBD or the services community. Report on the status of the most complex projects, if required.
- Support the creation and adoption of PMX processes, policies and systems.
- Support post project management reviews, providing review feedback to the project and engagement team.
- Recommend assignment of proper project manager's to projects and provide on-going training and mentoring support to the project manager community generally.
Knowledge, Skills and Experience
Essential Experience:
- Excellent project management capabilities.
- Must have managerial skills and the ability to handle complex critical situations with managing a range of different stakeholders and conflicting interests
- Must have a proven record of delivering business value.
- Candidates must have a high-level understanding of markets, customers and related technology
- Candidates must have a high-level understanding of customer and partner business and IT environment.
- Work with teams of 100+ people (may include customer/partner resources) in a given district, region or country.
- Experience managing and integrating offshore project staff augmentation
Qualifications:
- 10 years of customer-facing project or team management experience.
- Must have a degree in Computer Science or Engineering or equivalent work experience. Higher relevant education preferred.
- PMP certification or Microsoft solution architectural certifications preferred.
Technical / Functional Skills:
- Excellent English language skills and the ability to present for top management.
- Work experience should involve technical consulting, project envisioning, planning, development, deployment, and management.
Personal Attributes:
- Excellent interpersonal and relationship building skills.
- Ability to work in changing environments,
- Ability to work proactively, both independently and as a team player.
- Excellent analytic capabilities, as well as oral and written communication skills.
- Demonstrated ability to work efficiently and meet demanding deadlines in fast-paced environment.
- Ability to manage multiple tasks simultaneously and to prioritize workflow and adjust to frequent workload fluctuations.
- Demonstrated ability to work independently with limited supervision, interfacing with a variety of personalities across a large number of diverse internal groups, teams, divisions, and cultures
- Calm and disciplined in stressful communications.
Apply Now - Resume or CV with Job Post Title
Email: jobs@aarenconsultants.in
Infrastructure Architect Job Microsoft - Dubai
Job Description
Job Category: Services & Consulting
Location: Dubai, AE
Division: Services & Support
Ready to shift your primary focus from being the expert with a single product, technology, or solution space to growing broad integration skills across multiple technologies in extremely complex environments? Want to connect the solutions you envision to the business and measure impact to the bottom line of the company? Interested in leveraging your abstract thinking skills and employing strong architectural process skills to create innovative solutions for the largest organizations in the world? Want to advice the local practice on the lighthouse projects they should be involved in? Are you interested in having first-hand knowledge of the roadmaps for the broadest and most innovative technology stack available in today and tomorrow's marketplace?
Microsoft Services help customers realize their full potential through accelerated adoption and productive use of Microsoft technologies. We are a global team of exceptional people who deliver world class services with partners, earning customer confidence, trust, and loyalty by Improving the overall Customer and Partner Experience, Serving as the customer advocates within Microsoft and Driving customer-centric product improvement.
The CORE IO ARCHITECT in Enterprise Services is involved in risk management for the practice as well as the entire IT lifecycle but is most critical during pre-sales, discovery and design phases, with broad focus around enterprise, industry, platform and solutions. Duties include:
Providing customer guidance during product and services sales cycle
Playing a vital part in business strategy by providing internal practice management risk assessment
Driving successful solution deployments by ensuring proper business value and customer/partner satisfaction
Growing the business through mentoring, talent pipeline development, and community evangelism
Driving operational excellence and innovation
Qualifications:
§ Must have a degree in Computer Science or Engineering, or equivalent work experience.
§ At least 8-10 years related IT experience - Microsoft Core Infrastructure
§ Work experience should involve pre-sales support, technical consulting, solution design, project envisioning, planning, development, deployment, and management.
§ Must have a proven record of delivering business value.
§ Some business process and people management skills or related experience required.
Role Specific Characteristics May Include
§ Candidates must have a deep technical understanding of the Microsoft Core Infrastructure solution set. SCOM/SCCM, OCS, ACTIVE DIRECTORY, EXCHANGE, ILM, SECURITY, SHAREPOINT, FOREFRONT
§ Candidates must have a deep understanding of markets, customers and related technology; have the background to provide leadership in the practice and a demonstrated effectiveness in consulting and client management.
§ Candidates must have deep understanding of customer and partner business and IT environment, and have demonstrated skills creating architecture and deploying technology to solve business problems.
Apply Now - Resume or CV with Job Post Title
Email: jobs@aarenconsultants.in
Service Delivery Manager Job Microsoft - Bahrain
Job Description
Job Category: Services & Consulting
Location: Bahrain - Non Location Specific, BH
Division: Services & Support
Role: Service Delivery Manager
Location: Bahrain
A Microsoft Service Delivery Manager (SDM) is a trusted business advisor to Microsoft's Premier Support customers providing valuable guidance in regards to the optimization of their IT operations, infrastructure and investment through quality Service Delivery Management. This is achieved by improving our customer's IT operations and maturity through a continuous cycle of Service Delivery Planning and Execution.
Once a Premier customer has deployed a Microsoft product if something unexpected occurs the SDM, working with the Customer Service and Support (CSS) team, manages the incident to resolution and then follows up to ensure either operational improvement within the customer's IT environment and/or continuous product improvement within Microsoft. By maintaining a long-term relationship with their customers an SDM gains an understanding of their customers' IT and business goals as well as the challenges they are facing, and this information is used by the SDM to create a Service Delivery Plan ensuring their customers' operational success and satisfaction with Microsoft products.
The value the SDM brings to the customer is successful operation, and hence realization of value, of Microsoft products and their IT investment. The value the SDM brings to Microsoft is increased customer satisfaction, reduced support costs, and awareness needed around product improvements.
Responsibilities
Account Management
- Be able to reach out to CxO's and drive informed and mature conversations around aligning IT to Business needs
- Act as an advisor to assigned corporate customers, requiring high level technical and more detailed IT operational knowledge across Microsoft products and technologies.
- Assess, analyze, and recommend the most effective method of problem prevention and/or resolution for risks by utilizing own knowledge and applicable internal resources.
- Act as Microsoft owner of customers' operational health as measured by their productive use of Microsoft products and technologies.
- Work closely with country management, account teams and other internal business groups to develop and deliver solutions to all Premier customers with a goal of maintaining and building Microsoft's leadership position within the IT industry.
Service Delivery Management - Customer Health
- Manage delivery of proactive and reactive services to customers.
- Work with customers to develop and maintain a service delivery plan
- Attend client service review meetings on a regular basis; areas discussed may include assessment of overall delivery (quality, consistency etc), opportunities for future service improvement, clarification of future delivery schedule and demands etc.
- Recommend and document additional services to address customers' needs or to mitigate risks.
- Communicate proactively with customers regarding product, technology, and service information, supportability issues, and support lifecycle plans.
- Ensure a positive customer experience by providing oversight and management for customer support planning, operational and technical issues.
Incident Management
- Manages customers complex technical support requests to resolution.
- Ensure timely resolution of customer issues by referring issues to product support professionals, monitoring their progress, and escalating as necessary.
- Ensure Premier customers receive responses to phone/on-line requests within service level response times as specified per contractual agreements.
- Work with management to resolve business critical issues impacting the customers' businesses and/or impacting Microsoft's relationship with customers.
- Establish effective working relationships with Customer Support Services (CSS), Microsoft Consulting Services (MCS), Field Sales, Product Groups, and other internal teams by working through appropriate escalation channels.
- Share best practices within the Premier team and community, and participate in individual or team projects to enhance the quality and efficiency of Premier support.
Opportunity Management
- Ensure customers' Premier agreements are right-sized, aligned with product support lifecycles, and are linked to the sales/services account plans.
- Ensure on time renewals by managing all elements associated with this process on a proactive basis.
- Share product or packaged/repeatable service opportunities with appropriate members of the virtual account team unit.
Services Project Management
- Develop and update account service delivery plans, communicate and discuss these with customers and the account team units as required.
- Understand the services to be provided, the goals and objectives, constraints, and what was in scope and out of scope to be delivered.
- Plan execution of services by developing tasks and their sequence given the requisite scope.
- Execute communications plan as required to ensure that all internal and external parties are informed as appropriate.
Essential Requirements
BA/BS degree in Computer Science, Engineering, or Business or equivalent work experience
ITIL/MOF IT Operations skills and experience
Broad technical skills pertaining to Microsoft's CORE IO products
Strong interpersonal skills
Competencies
Building Customer and Partner Relationships
Strategic Insight
Value Selling
Project Management
Analytical Problem Solving Cross Boundary Collaboration
Apply Now - Resume or CV with Job Post Title
Email: jobs@aarenconsultants.in
Channel Development Manager - Microsoft - Dubai
Job Description
Location: Dubai, AEDivision: Marketing
TITLE: CHANNEL DEVELOPMENT MANAGER
LOCATION: Dubai, UAE
ROLE PURPOSE
The Channel Development Manager (CDM) is a senior field channel marketing role, designed to lead and direct a strategic and execution-based end-to-end marketing focus to drive channel recruitment and development and stimulate sales activation with transactional partners (Distributors, Large Enterprises, and Scale Resellers). CDMs execute channel sales initiatives and community models to recruit and activate tele-managed and "Programmatic" partners who sell into small and midsized (SMB) customers (5-250 PCs). The CDM reports into Partner Strategy and Programs (PS&P).
The CDM focuses on the following three key responsibilities:
Drive the business and stimulating sales activation though community engagement vehicles (e.g. portals, newsletters, and blogs), driving and landing launch & channel campaigns, and driving utilization of partner promotions, offers, and landing channel incentives both for commercial and Public sector.
Growing the business through the use of analytics to assess the channel, building Partner Capacity Plans, and developing and implementing marketing plans with Distributors and Scale Resellers.
Exceeding Partner Satisfaction through end-to-end marketing excellence and evangelizing the Microsoft Partner Network and self-service resources.
The key traits of a world class CDM include a deep working knowledge of the Microsoft Marketing Platform and Microsoft Partner Ecosystem; expertise at developing and implementing marketing campaigns that deliver outstanding return on investment with broader partner audiences; providing marketing leadership across partners, field, and Corporate team members; and demonstrating expertise in marketing operations to exceed sales plan and correct any gaps.
RESPONSIBILITIES & ACTIVITIES WILL INCLUDE:
Sales Execution Excellence
Implement Office specific business plans with account managers and key non-retail & retail accounts as well as Multi National Accounts.
Build new opportunities to sell Office through hard bundles, promotions and capture marketing opportunities such as seasonal spikes and market dynamics.
Engage directly with field sellers to gain field insight and drive execution of activities on ground and ensure weekly reporting and alignment on programs and progress of run-rate business.
Product Expertise
Be widely acknowledged as the local subject matter expert on your product/solution set
Align messages with the end goal to think and act as "One Microsoft" and meeting the business objectives of Microsoft's customer, initiative and product marketing teams by developing synergistic customer value propositions crossing product, segment and ecosystem boundaries.
Drive marketing strategy planning, value proposition landing, and targeting to all relevant audiences; also design local offers based on local market analysis and Business group goals.
Is the subject matter expert on relevant competitors and advocate key compete strategy execution to win market share.
Subsidiary Marketing Leadership:
Manage the delivery of high impact marketing through connected sales and marketing motions in alignment with overarching local Information Worker Business Group strategies.
Carefully weigh available marketing activity and execution alternatives to exclusively execute the ones with the highest impact and longevity, thus minimizing short term ad-hoc program execution ("fewer, bigger, better").
Validate readiness materials & align readiness activities with promotions
Compile and track feedback from readiness touch points and translate into marketing engines and segment priorities.
Ensure appropriate levels of readiness in each gulf country.
High Impact Marketing:
Own Office unmanaged marketing programs including Legal Corporate Affairs, Corporate, Finance approvals and segment alignment to land marketing initiatives.
Maintain high degree of accountability on budget management for marketing and demonstrate clear ROI from initiatives.
Demonstrate leadership in digital marketing both through execution of successful local initiatives and support of regional/global initiatives on Information Worker technology.
Provide timely updates and feedback to Corporate on product marketing and campaign execution in the Subsidiary.
Own monthly & quarterly correction of error plans across country and segments and ensure upward and downward reporting of progress and escalations of risks.
THE SUCCESSFUL CANDIDATE WILL BRING:
Experience 5 - 8 years of channel programs/development experience with proven results
Education: Bachelor's Degree (B.S./B.A.) MBA preferable
Field of Study : Marketing, Business Administration
Understanding how MS partners market/sell to small and medium business customers
Demonstrable experience devising marketing programs to meet the needs of channel partners
Passion for driving results and seeing projects through to completion
Arabic or Hindi is a plus
Managing multi country jobs is a plus
Local experience is a must
Microsoft is an equal opportunity employer and supports workforce diversity.
Apply Now - Resume or CV with Job Post Title
Email: jobs@aarenconsultants.in
Application Development Consul Job Microsoft - Kuwait
Job Description
Microsoft SMSG Internal Job DescriptionStandard Title: Senior Consultant Version Date: 04/28/2010
Career Stage: (IC 1-7 or M1-5) IC4 Profession: Services
Discipline: Consulting Delivery CSP Name: Consultant Delivery Stage 4
Reports to: Professional Development Resource Manager
Is This Job Eligible for Incentive Pay?
Job Profile (Short Job Description)
The Sr. Consultant in Enterprise Services delivers technical solutions to customers allowing them to maximize their investment in Microsoft technology. Building upon solid IT project experience relative to their level, these consultants will be also involved in risk management for the practice as well as the entire IT lifecycle but is most critical during design phases, with broad focus around enterprise, industry, platform and solutions and will work with Microsoft's partners to assist customers in: - The delivery of high quality engagements around Microsoft's solution areas, technologies and products in diverse client environments. - Stabilizing developed solutions using Microsoft methodologies in complex customer environments. - The design and development of integrated solutions using the latest Microsoft products and technologies. - Understanding the relevant application development, infrastructure and operations implications of the developed solution. - Driving successful solution deployments by ensuring proper business value and customer/partner satisfaction - Providing customer guidance during product and services sales cycle - Driving operational excellence and innovation With pre-sales, discovery experience is a plus.
Primary Job Functions
Responsibility/Activity Estimated Annual % of Time
Business: Plan- Contributes to team in preparing a functional specification and the design process. 20%
Business: Build- Builds the technical solution, including the code, deployment scripts, and so on. 25%
Business: Stabilize- Testing is conducted on a solution whose features are "code complete" Testing during this track emphasizes usage and operation under realistic environmental conditions. Focus on resolving issues and preparing the solution for release. 10%
Business: Deploy - Drives activities to deploy the solution that provide the expected business value to the customer, and effectively brining the project to its goal. 20%
Business: Strategic Planning and Oversight - Uses experience to drive deep customer relationship and evolve a long-term customer strategy/partnership with Microsoft 10%
Business: Envision - Quantifies the needs of the business, delivers an appropriate strategy, champions required methodology, captures/reuses IP 15%
Candidate Profile
Qualifications
Area Qualification Description of What's Needed
Experience What work experience is essential to the job? How many years of previous work experience would it typically take to gain sufficient experience in these areas to minimally fill this job role? No related experience 5 - 8 years of related experience
1 - 3 years of related experience 8 - 10 years of related experience
3 - 5 years of related experience 10+ years of related experience
What type of supervisory or management experience would be necessary to fulfill the job requirements, if any? n/a
Education What education is typically required for the job? Required Preferred High School
Associate's Degree
Bachelor's Degree (B.S./B.A.)
MBA
Master's Degree
Jurist Doctorate
Ph.D.
Field of Study (if applicable): Computer Science, Engineering, Information Technology, Information Systems Management.
Professional Training and Certification § Must have a degree in Computer Science or Engineering, or equivalent work experience. § At least 5 - 8 years related IT experience. § Work experience should involve technical consulting, solution design, project envisioning, planning, development, deployment, and management. § Must have a proven record of delivering business value. Role Specific Characteristics May Include § Candidates must have a deep understanding of markets, customers, and technology; have the background to provide leadership in the practice and a demonstrated effectiveness in consulting and client management. § Candidates must have deep understanding of customer and partner business and IT environment, and have demonstrated skills creating architecture and deploying technology to solve business problems. § Candidates must have industry leading depth knowledge of subject area, and have demonstrated analysis and communication skills connecting technology and business problems.
Knowledge, Skills, and Abilities Analytical Problem Solving Building Customer/Partner Relationships Confidence Cross-Boundary Collaboration Impact and Influence Interpersonal Awareness Services Project Management Strategic Insight Product & Technology Expertise Value Selling Dealing with ambiguity
Comparable Jobs
Source Comparable Jobs How this job is similar to yours (job scope, experience, etc.)
Internal 1. Premier Field Engineer 1. Delivers customer solutions
External 1. Consultant 1. Delivers technical deliverables to customers
Non-Microsoft Prior Work Experience Professional Services Delivery, Project Management is a plus
Recruiting Job Description (for Internal/External posting purposes)
Ready to shift your primary focus from being the expert with a single product, technology, or solution space to growing broad integration skills across multiple technologies in extremely complex environments? Want to product knowledge to customer business solutions that impact to the bottom line of the company? Interested in leveraging your technical skills to create innovative customer solutions? Are you interested in having first-hand knowledge of the roadmaps for the broadest and most innovative technology stack available in today and tomorrow's marketplace? Microsoft Services help customers realize their full potential through accelerated adoption and productive use of Microsoft technologies. We are a global team of exceptional people who deliver world class services with partners, earning customer confidence, trust, and loyalty by Improving the overall Customer and Partner Experience, Serving as the customer advocates within Microsoft and Driving customer-centric product improvement. The Sr. Consultant in Enterprise Services delivers technical solutions to customers allowing them to maximize their investment in Microsoft technology. Building upon solid IT project experience relative to their level, these consultants will be also involved in risk management for the practice as well as the entire IT lifecycle but is most critical during design phases, with broad focus around enterprise, industry, platform and solutions and will work with Microsoft's partners to assist customers in: - The delivery of high quality engagements around Microsoft's solution areas, technologies and products in diverse client environments. - Stabilizing developed solutions using Microsoft methodologies in complex customer environments. - The design and development of integrated solutions using the latest Microsoft products and technologies. - Understanding the relevant application development, infrastructure and operations implications of the developed solution. - Driving successful solution deployments by ensuring proper business value and customer/partner satisfaction - Providing customer guidance during product and services sales cycle - Driving operational excellence and innovation With pre-sales, discovery experience is a plus. Knowledge, Skills, and Abilities Analytical Problem Solving Building Customer/Partner Relationships Confidence Cross-Boundary Collaboration Impact and Influence Interpersonal Awareness Services Project Management Strategic Insight Product & Technology Expertise Value Selling Dealing with ambiguity Training and Certifications § Must have a degree in Computer Science or Engineering, or equivalent work experience. § At least 5 - 8 years related IT experience. § Work experience should involve technical consulting, solution design, project envisioning, planning, development, deployment, and management must have a proven record of delivering business value. Role Specific Characteristics May Include § Candidates must have a deep understanding of markets, customers, and technology; have the background to provide leadership in the practice and a demonstrated effectiveness in consulting and client management. § Candidates must have deep understanding of customer and partner business and IT environment, and have demonstrated skills creating architecture and deploying technology to solve business problems. § Candidates must have industry leading depth knowledge of subject area, and have demonstrated analysis and communication skills connecting technology and business problems.
Apply Now - Resume or CV with Job Post Title
Email: jobs@aarenconsultants.in
Datacenter Architect Job #Microsoft - #Dubai
Standard Job Title: Architect
Job Category: Consulting
Are you excited about an opportunity to drive Microsoft’s Private Cloud story? Are you a strong Senior Consultant or Architect with infrastructure, management, operations, or infrastructure development experience and with a passion for delighting customers and partners? If so, the Microsoft Enterprise Services Global Datacenter Center of Excellence team is the right place for you!
The Center of Excellence teams are part of Microsoft Enterprise Services HQ and are responsible for developing highly skilled global teams that assist the Microsoft field, business groups and product groups, and partners in the early wins and adoption/implementation of Microsoft growth technologies in the enterprise space. The Datacenter COE will play a critical role in helping to drive the company’s Private Cloud agenda by accelerating adoption of datacenter services solution frameworks. These services are based on Microsoft System Center and Virtualization products and delivered globally by leveraging a centrally managed, highly skilled agile pool of resources with deep subject matter expertise.
The Datacenter COE is a key enabler for other consultants and partner staff. They oversee delivery of the largest, most complex, and most strategic projects for enterprise customers. The COE will align very closely with the Datacenter Consulting Service Line team in order to drive the overall Datacenter Services plan.
Qualifications
Microsoft Services is looking for Architects and Senior Consultants who have a mix of advanced Microsoft technology and strategic business acumen. Demonstrated ability to engage in senior level technology decision maker discussions related to business value, datacenter architecture, design and operations is a must. The role requires both broad and deep technology knowledge and the ability to architect solutions by mapping common customer business problems to end-to-end technology solutions. Qualifications include hands-on experience in several of the following: 3rd party virtualization, storage, networking, systems management, datacenter operations and processes, support engineering, disaster recovery and business continuance, application architecture and design, Windows platform design and implementation, and System Center management.
The successful candidate will apply advanced analysis skills and experience in principals of solution design and deployment to define appropriate customer solutions. To be credible he or she must have current and deep experience with implementation of large enterprise datacenters including facilities, infrastructure, management, support, and workloads. He or she should also have a deep understanding of datacenter operations and general deployment for large enterprise customers.
Experience:
The successful candidate will have expertise in enterprise architecture, infrastructure deployment and/or distributed solution implementation. The ideal candidate will have experience with technical project management. Successful candidates must have experience delivering consulting engagements, managing customer expectations and exceptional command of the Datacenter technologies. The candidate must have deep technical knowledge and also possess the communication skills and organizational agility to guide customers through multi-year initiatives. Where necessary, the candidate must also be able to perform the hands-on technical content development work on their own and deliver readiness training and speaking at conferences.
The role requires an individual who is resourceful, confident under pressure, and has demonstrated skill in both crisis management and expectation management. Strong leadership skills, excellent communication, time management; planning, project management, negotiation skills and presentation skills are highly desirable. Furthermore, the ability to effectively communicate with all levels of Fortune 500 customer managers and executives on technical and business issues is vital.
Candidates are required to have an advanced degree or equivalent work experience combined with a minimum of 10 years working experience in systems management and consulting - including enterprise architecture - in the Datacenter space.
This position will require up to approximately 50% travel.
Apply Now
Email: jobs@aarenconsultants.in Resume or CV with Job Post Title
Support Practice Manager Job at #Microsoft
Job Title: Support Practice Manager
Location: Kuwait or Qatar
Microsoft Services help customers realize their full potential through the accelerated adoption and productive use of Microsoft technologies. We are a global team of exceptional people who deliver world class services with partners, earning customer confidence, trust, and loyalty by improving the overall Customer and Partner Experience, serving as the customer advocates within Microsoft and driving customer-centric product improvement.
To drive the successful management and leadership of the support delivery management business and its dedicated resources within the Gulf Services team we are looking to recruit a Support Practice Manager to join the Gulf Premier team, preferably based outside of U.A.E. (likely Qatar or Kuwait).
The Support Practice Manager is responsible for managing and leading in four key areas of the Premier business including:
Driving Premier growth
Operational and delivery quality and consistency
People leadership, coaching and mentoring
Business management and leadership
Their value is in developing and maintaining high performing teams that deliver quality services in a profitable way.
The primary focus of this role will be on driving high quality delivery to all Gulf Premier customers, managing the business to achieve and exceed all key goals and growing the Premier Support business significantly within the region that this role is based.
Qualifications
5-8 years of related experience
The ideal candidate will have a minimum of 5+ years working experience in support, consulting, client/project management, high-end professional services environment or relevant management experience. A BA/BS degree or equivalent work experience is required.
The key competencies for this role are Confidence, Cross-Boundary Collaboration, Developing People, Enabling Change, Impact and Influence.
Microsoft is an equal opportunity employer and supports workforce diversity.
Senior Enterprise Architect Job at #Microsoft
Job title: Senior Enterprise Architect
Job location: Dubai or Abu Dhabi, UAE
Want to connect the solutions you envision to the business and measure impact to the bottom line of the company? Interested in leveraging your abstract thinking skills and employing strong architectural process skills to create innovative solutions for the largest organizations in the world? Want to advice the local practice on the lighthouse projects they should be involved in? Are you interested in having first-hand knowledge of the roadmaps for the broadest and most innovative technology stack available in today and tomorrow's marketplace?
Are you the person to engage in extremely complex environments providing broad knowledge in technology/solution? Are you ready to drive journey maturity in our subsidiary to the next level of Customer engagements?
Microsoft Services help customers realize their full potential through accelerated adoption and productive use of Microsoft technologies. We are a global team of exceptional people who deliver world class services with partners, earning customer confidence, trust, and loyalty by Improving the overall Customer and Partner Experience, Serving as the customer advocates within Microsoft and Driving customer-centric product improvement.
The Enterprise Architect in Enterprise Services is involved in risk management for the practice as well as the entire IT lifecycle but is most critical during pre-sales, discovery and design phases, with broad focus around enterprise, industry, platform and solutions. Duties include:
Providing customer and stakeholders guidance during product and services sales cycle
Playing a vital part in business strategy by providing internal practice management risk assessment
Driving successful solution deployments by ensuring proper business value and customer/partner satisfaction
Growing the business through mentoring, talent pipeline development, and community evangelism
Driving operational excellence and innovation
Lead the sub Architect community to their next maturity cycle.
Qualifications:
Must have a degree in Computer Science or Engineering or equivalent work experience. Higher relevant education preferred.
At least 10 years related IT experience.
Work experience should involve pre-sales support, risk management, technical consulting, solution design, project envisioning, planning, development, deployment, and management.
Must have a proven record of delivering business value in lighthouse project environments.
Some business process and people management skills or related experience required.
Role Specific Characteristics May Include
Candidates must have a deep understanding of markets, customers and related technology; have the background to provide leadership in the practice and a demonstrated effectiveness in consulting and client management.
Candidates must have deep understanding of customer and partner business and IT environment, and have demonstrated skills architecting and deploying technology to solve business problems.
Candidates must have industry leading breadth knowledge of subject area, and have demonstrated analysis and communication skills connecting technology and business problems.
Microsoft is an equal opportunity employer and supports workforce diversity.
HR Operations Manager Job at #Microsoft
Position Title: Human Resource Operations Manager
Department: Human Resources
Reports to: MEA Operations & Talent Acquisition Lead
Location: Johannesburg, Dubai or Istanbul
An integral member of the Human Resource Team, the HR Operations Manager plays a key role in the delivery of high quality HR Services to the HR Community as well as the business leaders, managers and employees in the Middle East and Africa, multi country subsidiaries. In the Microsoft context, this refers to countries in the Gulf, North Africa, Sub Saharan Africa, and Pakistan, which has total staff strength of 500 full time employees.
The HR Operations Team functions as a shared service for the region and has the charter to deliver HR Operational Services as listed below. The success of the HR Operations team is critical to the effectiveness of the overall HR Organization and our ability to ensure consistent employee and manager experience in the subsidiaries.
This newly created role will embark on a change journey with the HR Team, re-defining the way HR delivers employee services back to the business. In the first 6 months, the role will focus on implementing the HR Operations Blueprint for the region, driving process centralization and standardization. You will also play a critical role in developing change management efforts and facilitating the change effectively in the countries. This includes enabling change across HR, business leaders, managers and employees in adopting new processes and engagements. Some travel will be required in the region.
Human Resource Operations Manager's Responsibilities include:
HR Operations and Execution
•Overall responsible for HR Operations activities in the following areas: payroll and benefits management, tools & data administration, staffing and onboarding services, workforce changes and off boarding services, document management, process and HR Knowledge Management, web based employee support tools and query management as well as HR metrics and reporting, either through direct accountabilities or through a team of HR Operations Advisors.
•Act as a point of issue escalation for problems within HR Operations and work with relevant parties to reach resolution
•Identify areas of process improvement to drive efficiency and implement changes and enhancements to process.
Team Leadership
•Maintain a highly competent and stable team of HR Operations Advisors by removing obstacles and creating efficient and professional working environment.
•Provide timely training, support and coaching to the team, resulting in strong and sustainable performance
Engagement with HR Leadership and Teams
•Establish and maintain engagement model with HRLT and HR team
•Establish and maintain Service Level Agreements with Country HRM, HRBP and COEs within the region
•Lead in implementing Quarterly Scorecard or KPIs to measure success of HR Operations
Vendor Management
•Manage third party vendors (e.g. insurance services provides, tax consultants, relocation agencies) who deliver HR Services to employees on behalf of Microsoft, to achieve established quality of service goals.
•Provide timely feedback to vendors to ensure processes are improved or fine tune for consistent delivery of services and excellent employee experience
HR Data Integrity and Knowledge Management
•Ensure HR Data integrity through accurate management of employee personal records, employment data changes and record keeping.
•Ensure knowledge management of HR processes through proper documentation and process mapping.
Employee Support Tools and Adoption
•Maintain up-to-date information in HRWeb (online employee information portal) and drive employee self service for HR information & queries.
•Ensure effective management of the ‘ASK HR' alias and drive employee adoption of the alias as a main point of query escalation
Project Management
•Lead critical workforce change process and other strategic initiatives from a HR Ops perspective, working closely with other HR teams where necessary.
Experience and Qualifications:
•8 - 10 years related work experience, preferably in multinational environment.
Prior experience in setting up in-sourced HR shared services or in leading large teams in HR Operational capacity is essential
•Tertiary education with relevant qualification in Human Resource Management or Customer Service preferred
•Prior experience in change management is a key attribute
•Proven ability to communicate effectively and influence at all levels across the organization is essential
•Possess initiative & drive; with strong desire to continuously improve processes & deliver against agreed objectives/ service levels
•Ability to work effectively in a matrix environment and building strong relationships with stakeholders is essential
•Strong problem analysis and solving skills, demonstrating ability to consider implications of complex problems and solutions and taking necessary actions to resolution
•Proven track record of leading a team of individuals, regardless of formal reporting relationships, aligning team members towards a desired objective and high performance
•Experience in managing teams remotely is essential
•Strong HR systems aptitude and sound knowledge of Microsoft Office Suite plus web-based systems editing and data analysis
UAE Federal Government ATS at Microsoft
JOB Overview:
To work with Account Managers and Sales Teams assigned to Federal Government Account Team Unit as the technical expert for the development of customer solutions and proposals.
Acts as technical resource for broad and complex issues within the Federal Government segment providing technical or process planning and guidance to customers, driving their adoption of the right Microsoft Technologies and the development of winning solutions or services.
Summary:
Its in-depth knowledge of customers' IT environments.
Its focus on optimizing Microsoft Core Infrastructure technologies and articulating the Security value of a Microsoft stack.
Its ability to successfully articulate and communicate the IT Infrastructure for a People-Ready Business value proposition.
Its insights into customers' IT strategies, IT level business drivers and Infrastructure Optimization maturity stages.
RESPONSIBILITIES:
Understand complex customer requirements and business goals and lead the development of strategies/plans to achieve Microsoft and customer objectives
Contribute to deliverable development and account strategy
Develop and lead local Technical Readiness and Sales Readiness Initiatives
Develop strategy and objectives and understands competitor strategies
Identify opportunities and drives Pilots/Proof of Concepts, LOB Design Wins and/or customer touches in visible, high-risk, and competitive situations
Lead IO profiling, account technology plans and identify solution opportunities
Establish and maintain strong working relationships with Microsoft product development teams, customer technical staff, Field Sales, field technical communities and partners to close sales opportunities
Articulate scenario strategies with an understanding of both the customer's business and competitive landscape.
Deliver highly articulate and effective strategic presentations to audiences of all sizes - including the largest and most technically and competitively challenging.
Drive joint account planning with strategic partners
Develop and maintain strong relationships with the account's decision makers
Accountable for the attainment of product and services revenue goals within assigned accounts
Developing a healthy IT Infrastructure and Client pipeline of qualified opportunities.
Creating and maintaining IT Profiles on customers, including IO Discovery data for all 3 IO Models and IT level business drivers.
Identifying the gaps in IO, Deployment and Security within customer accounts and contributing to opportunity generation plans to address the gaps.
Defining IT Infrastructure and Client solutions that address customer pains and/or opportunities.
Ensuring handoffs to, and engagements with, the appropriate resources (within the Account Team Unit or Solution Team Unit, to Partners and/or Services) at the appropriate phase of the MSSP.
Delivering presentations, briefings or technology reviews that reinforce the IT Infrastructure for a People-Ready Business value propositions.
Ensuring that customers are aware of the Microsoft Enterprise Product Roadmap and the Security benefits of a Microsoft-centric technology stack.
Contributing to the recruitment, engagement and readiness of Partners who can help the ATS role scale capacity.
REQUIREMENTS:
To be successful in this role you will need:
8+ Years experience in a technical consulting or pre-sales role.
Demonstrable ability to consult, design and articulate winning solutions to clients and team members
Understanding of Microsoft's Technical Vision, how to solve business problems with working knowledge of the Microsoft .NET Systems Architecture, Desktop Environment, and Solution Offerings, deeper Information Worker solutions knowledge is a plus.
Strong presentation and communication skills
Understanding of Business Decision Sales Cycles and the sales process
Knowledge of the local IT sector, customer base, key players, competitors and trends
MICROSOFT COMPETENCIES:
Individual Excellence
Results
Customer Feedback
Teamwork
Long-Term Approach
Passion for Products & Technology
Microsoft is an equal opportunity employer and supports workforce diversity.
Solution Architect at Microsoft
Ready to shift your primary focus from being the expert with a single product, technology, or solution space to growing broad integration skills across multiple technologies in extremely complex environments? Want to connect the solutions you envision to the business and measure impact to the bottom line of the company? Interested in leveraging your abstract thinking skills and employing strong architectural process skills to create innovative solutions for the largest organizations in the world? Want to advice the local practice on the lighthouse projects they should be involved in? Are you interested in having first-hand knowledge of the roadmaps for the broadest and most innovative technology stack available in today and tomorrow's marketplace?
Microsoft Services help customers realize their full potential through accelerated adoption and productive use of Microsoft technologies. We are a global team of exceptional people who deliver world class services with partners, earning customer confidence, trust, and loyalty by Improving the overall Customer and Partner Experience, Serving as the customer advocates within Microsoft and Driving customer-centric product improvement.
The Associate Architect in Enterprise Services is involved in risk management for the practice as well as the entire IT lifecycle but is most critical during pre-sales, discovery and design phases, with broad focus around enterprise, industry, platform and solutions. Duties include:
Providing customer guidance during product and services sales cycle
Playing a vital part in business strategy by providing internal practice management risk assessment
Driving successful solution deployments by ensuring proper business value and customer/partner satisfaction
Growing the business through mentoring, talent pipeline development, and community evangelism
Driving operational excellence and innovation
Qualifications:
Must have a degree in Computer Science or Engineering, or equivalent work experience.
At least 5 - 8 years related IT experience.
Work experience should involve technical consulting, solution design, project envisioning, planning, development, deployment, and management.
Must have a proven record of delivering business value.
Some business process and people management skills or related experience required.
Primary skills/experience with SharePoint, .NET and/or SOA is a MUST
Role Specific Characteristics May Include
Candidates must have a deep understanding of markets, customers, and technology; have the background to provide leadership in the practice and a demonstrated effectiveness in consulting and client management.
Candidates must have deep understanding of customer and partner business and IT environment, and have demonstrated skills creating architecture and deploying technology to solve business problems.
Candidates must have industry leading depth knowledge of subject area, and have demonstrated analysis and communication skills connecting technology and business problems.
Microsoft is an equal opportunity employer and supports workforce diversity.
Senior ITAP Advisor Job at Microsoft
Are you ready to seize an opportunity to work with established and innovative enterprises in a long-term relationship? Looking to work closely with top Line of Business and IT Executives in large Enterprises, to accelerate the achievement of business objectives through a roadmap of pragmatic technology adoption? Can you do this in a heterogeneous IT environment involving multiple platforms and technologies? Want to connect the solutions you envision to the business and measure impact to the bottom line of your customer? Interested in leveraging your abstract thinking skills and employing strong business and architectural skills to create innovative solutions for the largest organizations in the world?
Microsoft Services helps customers realize their full potential through accelerated adoption and productive use of Microsoft technologies. We are a global team of exceptional people who deliver world-class services with partners, earning customer confidence, trust, and loyalty by improving the overall customer-and-partner experience, serving as the customer advocates within Microsoft and driving customer-centric product improvement.
In this strategic role in Enterprise Services you'll deliver advisory and planning services to Microsoft's top enterprise customers. The Enterprise Advisor enables customers to achieve their most challenging business and organizational goals while leveraging value from their current and future investment in the Microsoft Platform. Through a programmatic approach and objective assessment of the customer's existing business imperatives and IT investments the Enterprise Advisor systematically plans, orchestrates, and contributes to the development and execution of their customer's strategic technology so that it aligns with the broader business goals in an innovative fashion. You will provide industry proven practices and elevate the likelihood of successful integration of Microsoft technologies that may include integration and interoperability in a heterogeneous environment. In addition to building your own personal network of contacts, you'll be provided an extensive network of colleagues with complementary competencies and draw on this expertise to enhance the overall service provided by Microsoft to customers. The sections below identify the key areas and offer insight into the more common activities:
Relationship-driven differentiation: As the primary delivery resource for the Advisory Services Program, what you deliver is unique and available only from Microsoft. You'll advocate on behalf of the customer back into the Microsoft organization and maximize the value delivered from the relationship. Core activities include:
Arranging Executive Briefing Center visits and bi-directional connection with Microsoft Product Development Groups and many other teams and communities.
Facilitating the Customer's uptake of Technology Adoption Programs for early advantage from pre-released Microsoft Products.
Harnessing insights from groups like Microsoft Research, one of the largest sponsored technology research organizations worldwide. You also have access to ‘the Library', a catalog of reference architectures, industry insights and field-driven Intellectual Property (IP) examples that all provide unique value.
You'll partner with your CTO/CIO and facilitate IT staff development amongst their reports.
Business-driven portfolio value management: The role takes a principled approach first to understand the customer's needs and then to develop roadmaps of change that realize value from their Microsoft investment across a heterogeneous IT environment. Activities include:
Creating business case development and benefits management programs that define, track and report accrued value through the optimal application of IT to business challenges.
Orchestrating and/or designing and architecting solutions that leverage both the investment made in the Microsoft Enterprise Agreement and the customer's current heterogeneous IT environment in the best interests of the customer, driven through a formal program of change and drawing from the collective know-how of Microsoft.
Providing portfolio governance and oversight to drive lifecycle optimization and alignment across all Microsoft-related initiatives.
Teaming to accelerate value: When a Microsoft customer invests in an Enterprise Agreement license with Microsoft, the Enterprise Advisor accelerates the time-to-value by aligning the technology deployment and business adoption plans with the customer's broader organizational objectives. Activities to support this objective include:
Creating architectural and technology roadmaps that result in stronger business/IT alignment and that drive adoption and value from the Enterprise Agreement.
Orchestrating the use of the Microsoft network of resources formally from within the Advisor's individual engagement. This can range from formal Solution Architecture through to general technology consulting and beyond. Likewise an Advisor may be called on by colleagues to contribute from their area of specialization in other large engagements or to work jointly with the Microsoft support team around specific customer initiatives.
Practice development: In this role you'll contribute to the growth and maturity of the local and international communities by provide mentorship, fostering knowledge transfer and by leading by example. In addition, opportunities exist to contribute to IP development and reuse initiatives and drive proven practices in architecture, planning, and customer relationships.
Business development: In this role you'll also have the opportunity to bring your years of experience and expertise to bear on local business development opportunities and contribute to thought leadership within and across both your local Microsoft business and more broadly across other Microsoft businesses.
In addition to the above activities, it is expected that the successful candidate will have significant experience in at least one specialization from the three categories below:
Industry: Experience in one or more of the following Sectors/Industries: Public Sector; Financial Services; Telecommunications, Retail; Manufacturing; Energy
Microsoft Strategic priorities: Cloud/S+S; Enterprise level / Mission Critical Applications; Optimized Desktop; Unified Communications and Collaboration
Enterprise Advisor Specializations:
Business Value analysis and benefits management
IT Portfolio Lifecycle Optimization
Organizational Change Management
IT Governance
Enterprise Architecture
IT-led Business Innovation
Business Architecture
Information Architecture
Organizational Design
The Enterprise Advisor understands interoperability issues and the strengths and weaknesses of platforms and products, and is able to provide a trusted voice at the decision-making table. With IT sponsorship, you'll develop relationships with key line-of-business executives, putting them in a position to translate early business needs and insights into actionable IT strategy and assist IT in driving these initiatives to early results and business value. This work encompasses a solid understanding of business and IT strategy, a principled approach to broader architectural challenges and opportunities, and a great grasp of business, technology and solutions.
Qualifications and Experience:
Must have a degree (Computer Science, Social Science or Business), and / or equivalent work experience
At least 8 - 10 years related business and IT consulting experience
Must have a proven record of delivering business value from Information Technology at an executive level
Candidates must have a deep understanding of markets, industries, business, customers, and technology. Work experience should involve a mix of business and technology consulting across the lifecycle of Information Technology (examples may include assessment and analysis, design, business case development, architecture, envisioning, planning, deployment, benefits analysis, and management)
The ability and background experience to provide leadership and a demonstrated effectiveness in consulting and client management
Executive-level interpersonal, verbal, written and presentation skills
Experience forming and leading virtual teams
If you find this opportunity to be compelling and can demonstrate your ability to excel as an Enterprise Advisor , we'd like to explore the possibilities with you as soon as possible
Microsoft is an equal opportunity employer and supports workforce diversity.
Senior Enterprise Architect Job at Microsoft
Want to connect the solutions you envision to the business and measure impact to the bottom line of the company? Interested in leveraging your abstract thinking skills and employing strong architectural process skills to create innovative solutions for the largest organizations in the world? Want to advice the local practice on the lighthouse projects they should be involved in? Are you interested in having first-hand knowledge of the roadmaps for the broadest and most innovative technology stack available in today and tomorrow's marketplace?
Are you the person to engage in extremely complex environments providing broad knowledge in technology/solution? Are you ready to drive journey maturity in our subsidiary to the next level of Customer engagements?
Microsoft Services help customers realize their full potential through accelerated adoption and productive use of Microsoft technologies. We are a global team of exceptional people who deliver world class services with partners, earning customer confidence, trust, and loyalty by Improving the overall Customer and Partner Experience, Serving as the customer advocates within Microsoft and Driving customer-centric product improvement.
The Enterprise Architect in Enterprise Services is involved in risk management for the practice as well as the entire IT lifecycle but is most critical during pre-sales, discovery and design phases, with broad focus around enterprise, industry, platform and solutions. Duties include:
Providing customer and stakeholders guidance during product and services sales cycle
Playing a vital part in business strategy by providing internal practice management risk assessment
Driving successful solution deployments by ensuring proper business value and customer/partner satisfaction
Growing the business through mentoring, talent pipeline development, and community evangelism
Driving operational excellence and innovation
Lead the sub Architect community to their next maturity cycle.
Qualifications:
Must have a degree in Computer Science or Engineering or equivalent work experience. Higher relevant education preferred.
At least 10 years related IT experience.
Work experience should involve pre-sales support, risk management, technical consulting, solution design, project envisioning, planning, development, deployment, and management.
Must have a proven record of delivering business value in lighthouse project environments.
Some business process and people management skills or related experience required.
Role Specific Characteristics May Include
Candidates must have a deep understanding of markets, customers and related technology; have the background to provide leadership in the practice and a demonstrated effectiveness in consulting and client management.
Candidates must have deep understanding of customer and partner business and IT environment, and have demonstrated skills architecting and deploying technology to solve business problems.
Candidates must have industry leading breadth knowledge of subject area, and have demonstrated analysis and communication skills connecting technology and business problems.
Microsoft is an equal opportunity employer and supports workforce diversity.
Resource Development Manager Job at Microsoft
Managing the best and brightest IT Advisors & Architect talent in IT services today- that is role of the World Wide Services Professional Development Resource Manager (PDRM). The PDRM typically manages 20 to 30 billable consultants through which they drive customer satisfaction and services revenue. People leadership and business excellence are key to the success of the PDRM role, and make them a key stakeholder in the Microsoft Services leadership model.
Microsoft Services help customers realize their full potential through accelerated adoption and productive use of Microsoft technologies. We are a global team of exceptional people who deliver world class services with partners, earning customer confidence, trust, and loyalty by Improving the overall Customer and Partner Experience, Serving as the customer advocates within Microsoft and Driving customer-centric product improvement.
The Professional Development Resource Manager (PDRM) drives customer satisfaction and services revenue through consultant direction and guidance.
PDRM's :
Meet team billable utilization goals
Participate in pracitce resource and capacity planning processes, use conclusions to re-skill or adjust consultant resource levels
Responsible for assessing the fit between business strategies and current Advisory offerings: develop plans, propose investments and new approaches that lead to enhanced financial results, higher levels of customer satisfaction and improved employee engagement.
Responsible for driving and programming managing Advisory transformation “ITAPv2” that support Enterprise Services 3 year growth aspirations and aligns with the wider Enterprise focus areas
Responsible for provision and maintenance of Advisory business plans incorporating fiscal year execution details while leveraging local planning activities (i.e. Growth Productivity Framework, Segment Alignment Workshops)
Establish proactive targeted pre-sales which includes STU/ATU alignment
Assist Account Services Executives (ASE), Territory Services Executives (TSE), in identifying Advisory solution fit to customer based on customer needs
Drive technical and professional role readiness across their team
Staff local engagements, escalating un-filled engagements as required to meet Service Level Agreement (SLA)
Conduct performance management; direct report meetings to direct, coach, assess impact, reward, and discipline.
Perform talent acquisition and training, to meet assigned headcount goals
Qualifications:
8 - 10 years of related experience
BA or Master's degree
5 years of experience managing at least 25 direct reports.
Knowledge, Skills, and Abilities
Analytical Problem Solving
Confidence
Cross-Boundary Collaboration
Impact and Influence
Interpersonal Awareness
Product & Technology Expertise
Project Management
Strategic Insight
Building Customer and Partner Relationships
Professional training & Certifications:
Resource Management, Negotiation, Financial analysis, Enterprise Architecture fundamentals, methods and concepts (e.g. Zachman framework, OMG's model driven Architecture framework etc.), Business, IT Implementation (e.g. CMM and CMMI), IT Service delivery and Support (e.g. ITIL Foundation), Project Management fundamentals (e.g. PMI or equivalent)
Microsoft is an equal opportunity employer and supports workforce diversity.
Subscribe to:
Posts (Atom)
Subscribe to us
100% Free.
close