Job Description:
The candidate should have experience as follows:
Total of 5 to 7 years of experience in process engineering, eServices and Portal personalization;
Expertise on process design and documentation;
Strong knowledge on process flows and architecture;
Knowledge in personalization principles and aspects;
Knowledge / certification on process modelling tools will be an added advantage
Experience with methodologies in business process, project management and system
development life cycle;
Excellent analytical and problem solving capabilities. Includes problem structuring,
analysis and ability to translate information into actionable implications and
recommendations;
Facilitation, negotiation and influencing skills. Proficiency in negotiating priorities and
resolving conflicts among project stakeholders. Able to influence others and function
effectively in a collaborative work environment;
Gap analysis and auditing experience required in the area of organization, process and
work products;
Strong technical background and ability to effectively lead a multi-discipline team;
Some Project Management experience preferred;
Ability to work in a team with all levels of people, both internal and external to the
organization;
Ability to lead a team when necessary;
eGovernment experience an added advantage;
Excellent analytical and computer skills; and
Strong oral and written communication skills in Arabic n English