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Director - Business Development - Hilton Hotels and Resorts - Makkah


Job description
A Director of Business Development with Hilton Hotels and Resorts will lead efforts to increase sales, revenue, reservations, and group and event marketing through the development of new and the expansion of existing business.
One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. The brand continues to be the innovative, forward-thinking global leader of hospitality. With products and services that meet the needs of tomorrow's savvy global travelers, we shape experiences in which every Guest feels cared for, valued, and respected.
If you understand the importance of upholding a brand’s reputation and value the effort it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts. Because it’s with Hilton Hotels; Resorts where we promise an exceptional Guest experience every time.



What will I be doing?
As Director of Business Development, you will: be responsible for developing a commercial strategy covering all segments and channels to maximize revenue and profit performance of the hotel / cluster. Lead execution of the commercial strategy through management of the revenue management, sales, marketing and Public Relations teams and activity, and by working effectively with the regional and area support teams.
Evaluate accurately hotel market mix and revenue forecasts
Review and analyse, in a proactive manner, rate & inventory management and strategy effectiveness
Lead effective efforts to coordinate strategies for group sales and to optimise conversion
Provide guidance for local marketing initiatives
Communicate Revenue Management Standards and best practices
Develops short, medium and long-term strategies for hotels through the “Commercial Focus” matrix and provide consultative support to other commercial support functions
Make recommendations to take full advantage of revenue opportunities
Train team members to understand key selling strategies and revenue management, including new tools, Key Performance Indicator (KPIs) tracking
Coach and develop the hotel-based Business Development Team, through objectives setting, personal development and succession plans
Prepare, analyse and write reports to outline business progress and opportunities
Assist with the account diagnostics process and validate conclusions for negotiated business and on-line sales strategies
Evaluate market demand by utilising available reports --- both internal and external, including market share, market conditions, competitive pricing
Generate periodic updates on transient booking patterns
Recruiting, manage, train and develop the Business Development team



What are we looking for?

A Director of Business Development serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
Excellent oral and written communication skills
Ability to communicate, verbal and in written form, effectively with Management and Ownership groups
Excellent organisation skills
Ability to work well under time pressure and/or demanding travel schedules
Excellent interpersonal skills and a full understanding of professional ethics, decorum and social skills required for extensive interaction with customers, investment owners and business partners
Ability to perform critical analysis
Strong experience in hospitality forecasting, pricing and inventory control
Strong leadership skills to effectively manage and motivate a high-performing team positioned to exceed targets
Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges
Excellent selling capabilities and the ability and desire to coach selling techniques to Team Members

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Knowledge of the hotel property management systems
Significant experience in revenue management or a similar analytical role
Relevant degree, in business development or other relevant business field, from an academic institution
What benefits will I receive?

Your benefits will include a competitive starting salary and holiday entitlement. As an employee you will become a member of The Hilton Club which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.

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