Product Manager - Value Added Services (VAS) Vodafone Qatar

Job Description

Key accountabilities & Activities/Decision Areas

Product strategy and roadmap

Develop and own product strategy and roadmap with valid inputs from cross functional teams for VAS
Socialise and agree plan with Executive approval

New product development / Go-To-Market

Deliver new products according to the overall strategy and integrated roadmap
Engage with all key stakeholders and lead virtual teams to deliver products on time in the Vodafone sales channels and ensure support throughout the company.
Be the Marketing owner and interface into Technology and outsourced partners for requirements definition to ensure we are always delivering an awesome customer experience!

Products Lifecycle Management

Lead effective delivery of the product roadmap; manage the post launch lifecycle of products; liaise with Marketing Managers as well as with customer facing teams in order to capture new insights, comprehend deficiencies, and trigger & proceed into enhancements and corrective actions.
Ensure that products are competitive and/or innovative, substantiates the Vodafone brand promise & are alligned with the organizational objectives. Own and ensure commercial success of portfolio including P&L and non-financial KPIs.
Ensure that product specific processes meet customer experience requirements.

Global engagement

Interact with Vodafone Group for the delivery of Global propositions where relevant.
Engage in best practice sharing with Group in the areas of responsibility, analyse recommended propositions, and proceed into localisation based on analysis results.

Key Outputs/Metrics

Produce product strategy & roadmap with Executive stakeholder engagement for Value Added Services (VAS)
Responsible for product revenue, ARPU and margin targets
Deliver products that are working and over achieving the demand of the different market segments
Constantly monitor the market and develop enhancements that improve the customer experience and add useful features.

People interfaces

Leading Technology, Communications, Operations, Sales, Finance, Legal, Online, Retail, Distribution and wider Marketing team for product initiative
Managing, consulting and negotiating with external partners for product initiatives

An experienced product manager with an expert understanding of value added services
A marketer with strong commercial experience and very good understanding of the Technology systems that form the baseline of modern Telecommunication providers
Proven experience in developing in-depth understanding of consumer behaviour & capable of incorporating this knowledge into product features and offerings
Experience in dealing with complex technical and commercial issues in high value services.
Strong English communication skills – both written and verbal

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