Starbucks External Communications Manager at #Alshaya

Job Description

An absolutely amazing opportunity has arisen with Starbucks.

Focused on building the brand reputation and image, Starbucks Middle East is strategically managing its reputation on a national and regional level.

The profile of the role will be to ensure that all communications activity in the MENA region is consistent with global strategy. You will ensure that proactive external communications and media programmes are in place for the region to continuously build and protect Starbucks' reputation amongst targeted customers and media, and support managing incident and crises effectively, all consistent with defined brand values.

You will lead innovative creation of new approaches to build positive perceptions, and Proactively leverage tools and best practices handed by international support centres.

Responsibilities
Pro-actively identify and anticipate any reputation shifts with media in territory

Provide direction and guidance to the regional PA team on all aspects of communications

Work with Head of PA of Starbucks Middle East to build an appropriate organisation and develop understanding and capability throughout the MENA region to ensure that communications objectives are met

Aid in developing yearly communications plan that is consistent with global and regional strategy and defined brand values

Ensure there are local communications agencies to support and manage the agencies towards agreed goals

Know the key regional media, understand their agenda and drive an open and constructive dialogue with them

Daily management of local communications agencies across the MENA region
Skills

Educated to university level, with degree in PR, communications or journalism

Understanding of the MENA and Pan-Arab media scene with strong established contacts

Background of working both at a corporate and brand level

Fluent in Arabic and English (spoken and written)

Structured and creative thinker able to think at a corporate level and able to assess and respond quickly to emerging issues and opportunities

At least 7 years of relevant experience at a high level company or a large communication agency
Strong experience in planning and implementing media programmes across multiple countries

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Senior Brand Merchandising Manager - Debenhams - Kuwait at M.H.#Alshaya

Job Description

-Provide overview, leadership and direction to Brand Managers and support functions for all aspects of Business Planning, brand management and merchandising.
-Be accountable for merchandising planning, OTB, forward planning, stock management and maximizing the sales and profit contribution.
-Ensure margin targets are achieved through timely management of OTB (Open To Buy), stock allocation and replenishment, terminal stock management and retail price architecture.
-Champion the brand effectively by ensuring right stock is in the right place at the right time, which leads to maximization of sales and profit margins and achievement of agreed targets.
-Be responsible for implementation and review of agreed promotional activities.
-Determine buying and promotional strategy.
-Develop and agree strategies for competitive market share and retailing initiatives. Directly impact on product planning / selection and on trading through team direction, pricing and margin strategy, and partner negotiation terms and conditions.
-Coach, develop and mentor a team of Senior Merchandisers Coach, support and guide brand and Merchandising Managers according to their relative experience on Employee matters, host brand relations and coordination with other functional areas of the Business
Skills

-Over 5 years in a senior role ideally PLC or successful private company
-Retail merchandising experience
-IT Systems Awareness
-Numerical skills
-Understand Product Value = Price/value/equation
-Good interpersonal/ Networking skills

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Director of Operations - Starbucks - Middle East at #Alshaya

Job Description

The company is currently looking for a proactive, commercially focused and profit driven Director of Operations - Starbucks. Based at Alshaya’s Head Office in Kuwait, the Director of Operations - Starbucks will mainly focus on improving the profitability of more than 400 store units across 9 countries in the Middle East.

The role:
•To improve the profitability of the existing portfolio of stores from an operations perspective
•To make a better conversion of sales into profitability
•To optimize the existing portfolio of stores
•To perform brand development & business planning
•To implement a structured cost control strategy
•To lead a team of operations manager across all Middle East countries
Skills

The requirements:
•10-15 years operational experience, including a minimum of 5 years in senior management positions
•Strong retail experience developing large chains of small box units
•The candidate must have a multi site / multi country background in a mature and complex organization
•Technical knowhow of business analytical tools
•The successful candidate must be an operator and not a franchisor

The person:
•Extremely dynamic and proactive
•Commercially astute and profit driven
•An influential, proactive and strong leader
•A proven track record of delivering success through teamwork
•An excellent negotiator
•Comfortable managing complexity

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