An exciting role has arisen in our Sales department at Jumeirah Beach Hotel for an inspirational leader in the capacity of Director of Sales.
The main purpose of the Director of Sales is to oversee on the property sales planning & strategy, managing all day to day sales activities and ensure effective communication, engagement with the Regional and Global Sales Teams.
Your Key Responsibilities Including The Following
Recruit, develop and maintain a high performing sales force based on Jumeirah leadership competencies and core values.
Inspire, lead and manage the sales team based on each team member’s motivational “drivers” and in accordance with Jumeirah performance management process
Support personal and professional growth of employees through tools such as annual self assessments, annual performance reviews, midyear reviews, Individual Development Plans (IDP)
“Communicate to the troops” – establish efficient communication flow within the team through regular segment meetings, one to one sessions, sales team meetings, and other communication channels
Provide frequent feedback to support the team remaining focused on goals and objectives through quarterly business performance reviews (team, segments and individual)
“Make things count” - establish and communicate a set of goals and targets(individual targets, team targets) to measure team/individual performance and provide a framework to share expectations
Encourage accurate database management and tracking of activities and information through active CRM
“First seek to understand – then be understood” – join team members on sales calls, internal meetings, attend brainstorming sessions and support the team in “problem solving” in order to understand challenges within the market and the team and to lead by example
“Foster Collaboration” – encourage the sales force to frequently engage with all other departments within the hotel to ensure positive team spirit and develop a culture of “work better together”
Effectively manage up/sideward’s within the Hotel’s organization to “work better together” and manage internal relationships in a strategic manner, similar to customer relationships with the aim to achieve Hotel’s common objectives
On property sales planning and strategy development
Build and maintain positive relationships with all key stakeholders to support strategic goal delivery
Ensure the internal stakeholders are fully briefed on all sales activities/strategies through transparent and proactive communication
Ensure all systems, policies and procedures are in place for effective selling
Proactive Communication and effective engagement between the SBU and Regional, Global Sales Teams
Gain up to date knowledge of market dynamics locally in Dubai and UAE, regionally and internationally that impact the hotel
Develop solid understanding of numbers to evaluate revenue performance, understand profit contribution to GOP and monitor sales department’s impact on hotel profitability
Establish hotel’s short, mid and long term strategy in conjunction with Marketing and Revenue team, Food and Beverage and other stakeholders involved to achieve JBH overall revenue goals
Provide input, advice and contribute towards the annual budgeting process
Establish and maintain network of strategic partners among MICE, Corporate and Travel Trade community in Dubai and worldwide
Develop new methods and ideas of revenue generation and consider innovative opportunities of product distribution through: online systems, websites, networks, partnerships and co-operations etc
Constantly evaluate business potential and opportunities in new geographical markets and across new market segments
Recommend adjustment of hotel’s business mix based on market situation and business environment
Develop travel schedule and exhibition plan according to geographic target markets
Engage with guests and customers within the hotel, at client events, industry gatherings and other social functions
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