A Director of Business Development with Conrad Hotels and Resorts will lead efforts to increase sales, revenue, reservations, and group and event marketing through the development of new and the expansion of existing business.
What will it be like to work for this Hilton Worldwide Brand?
Smart luxury is at the core of everything Conrad Hotels & Resorts does. We offer our guests one-of-a-kind experiences, service that's intuitive and connections to people and places near or far. We're the destination of a new generation of global travelers for whom life, business, and pleasure seamlessly intersect. People who know that the greatest luxury is the luxury of being yourself.
If you understand what it’s like to juggle life, business, and pleasure and know how to bring a sense of luxury to that type of travel experience, you may be just the person we are looking for to work as a Team Member with Conrad Hotels & Resorts. Because it’s with Conrad Hotels & Resorts where we promise our Guests the luxury of just being themselves.
What will I be doing?
As Director of Business Development, you will: be responsible for developing a commercial strategy covering all segments and channels to maximize revenue and profit performance of the hotel / cluster. Lead execution of the commercial strategy through management of the revenue management, sales, marketing and Public Relations teams and activity, and by working effectively with the regional and area support teams.
Evaluate accurately hotel market mix and revenue forecasts
Review and analyse, in a proactive manner, rate & inventory management and strategy effectiveness
Lead effective efforts to coordinate strategies for group sales and to optimise conversion
Provide guidance for local marketing initiatives
Communicate Revenue Management Standards and best practices
Develops short, medium and long-term strategies for hotels through the “Commercial Focus” matrix and provide consultative support to other commercial support functions
Make recommendations to take full advantage of revenue opportunities
Train team members to understand key selling strategies and revenue management, including new tools, Key Performance Indicator (KPIs) tracking
Coach and develop the hotel-based Business Development Team, through objectives setting, personal development and succession plans
Prepare, analyse and write reports to outline business progress and opportunities
Assist with the account diagnostics process and validate conclusions for negotiated business and on-line sales strategies
Evaluate market demand by utilising available reports --- both internal and external, including market share, market conditions, competitive pricing
Generate periodic updates on transient booking patterns
Recruiting, manage, train and develop the Business Development team
Work Locations
Skills
A Director of Business Development serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
Excellent oral and written communication skills
Ability to communicate, verbal and in written form, effectively with Management and Ownership groups
Excellent organisation skills
Ability to work well under time pressure and/or demanding travel schedules
Excellent interpersonal skills and a full understanding of professional ethics, decorum and social skills required for extensive interaction with customers, investment owners and business partners
Ability to perform critical analysis
Strong experience in hospitality forecasting, pricing and inventory control
Strong leadership skills to effectively manage and motivate a high-performing team positioned to exceed targets
Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges
Excellent selling capabilities and the ability and desire to coach selling techniques to Team Members
It Would Be Advantageous In This Position For You To Demonstrate The Following Capabilities And Distinctions
Knowledge of the hotel property management systems
Significant experience in revenue management or a similar analytical role
Relevant degree, in business development or other relevant business field, from an academic institution
What benefits will I receive?
Your benefits will include a competitive starting salary and holiday entitlement. As an employee you will become a member of The Hilton Club which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.
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