The Information Technology Director will provide technology vision and leadership for developing and implementing information technology (IT) initiatives that support the Firm’s strategies. In this role and working with the Firm Partners and IT staff, the IT Director would be liaising with Deloitte global for implementation of various initiatives in addition to overseeing the IT operations of the Firm.
Major Duties And Responsibilities
This position provides strategic and tactical planning, development, evaluation, and coordination of the information and technology systems for the Firm. The IT Director is responsible for the management of multiple information and communications systems and projects, including voice, data, IT risk and security, imaging, and office automation. The IT Director reports to the Technology Consulting Leader of the Firm and supervises the Firm’s information systems staff.
The IT Director is responsible for coordination, facilitation, and consultation with the Firm’s Partners on information systems, communications, and business operation systems initiatives. The IT Director will ensure that the company is current with the information systems and security standards set by the Deloitte global.
The IT Director participates in the IT Steering Committee and works with Firm Partners in developing and executing strategic plans to optimize the use of information technology in support of Firm’s objectives. The IT Director also participates in policy and decision making regarding resource allocation and future direction and control of proposed information systems.
Enterprise-wide Planning
• Participates as an integral member in the strategic planning process of the Firm.
• Develops, coordinates, guides and maintains IT systems strategic and operational plans in support of the overall mission and business strategy. These plans define a vision for meeting current and future information and technology needs for the Firm, while ensuring alignment and integration of IT with the Global Deloitte IT Standards and overall mission and values of the Firm.
• Develop and implement necessary policies, procedures and controls to achieve and maintain ISO27001/2 certification.
• Develops and maintains enterprise systems architecture, defining standards and protocols for data exchange, software, and interconnectivity of network information systems.
Leadership
• Provides advice on evaluation, selection, implementation and maintenance of information systems, ensuring appropriate investment in strategic and operational systems. Negotiates all IT acquisition contracts, soliciting involvement and participation of other management team members as appropriate.
• Provides responsive advice, counsel, education and service to the company concerning IT issues and trends in the IT industry.
• Communicates IT plans, policies and technology trends throughout the organization, including management groups and professional staff.
• Determines pertinent information required by management in making effective decisions. Ensures that the gathering, processing, distribution and use of this information occurs in a timely, accurate and cost effective manner through on-going review and education programs at executive, management and user levels.
• Promotes and oversees relationships between the company’s IT resources and external entities (e.g., government, vendors, researchers, auditors, and other organizations).
Management And Oversight
• Approves, coordinates, and controls all projects related to selection, acquisition, development, and installation of major information systems for the company.
• Develops and maintains an appropriate organizational structure capable of supporting the information needs of operating entities through appropriate information technology.
• Develops and maintains corporate IT policies and standards in-line with Deloitte Global requirements relating to the acquisition, implementation, and operation of information technology and communication systems.
• Provides quality service to end users in needs analysis, solution recommendation, vendor selection, implementation, training, and post-installation support.
• Ensures that enterprise information systems operate according to internal standards, external regulatory standards, and legal requirements.
• Develops and enforces policy and procedures to ensure the protection of enterprise IT assets and the integrity, security and privacy of information maintained by the enterprise.
Human Resources Management
• Responsible for the recruitment, development, motivation and retention of assigned management and staff conforming to budgetary objectives and personnel policies.
• Ensures appropriate training programs for the organization are in place to attract, retain and develop the key personnel required to support information services.
Financial Management
• Develops and maintains the annual operating and capital budgets for company information and technology systems operations consistent with plans and established financial guidelines.
• Responsible for monitoring IT activities and costs as related to the overall utilization of resources required to meet programmatic operational requirements.
• Maintains contact with IT suppliers and maintains knowledge of current technology, equipment, prices and terms of agreements to minimize the investment required to meet established service levels. Evaluates alternatives, performs appropriate cost benefit analysis, and recommends solutions that minimize costs commensurate with acceptable risks.
• Reviews company hardware and software acquisition and maintenance contracts, soliciting involvement and participation of other management team members as appropriate. Develops, when possible, company master purchase or lease agreements for hardware, software, maintenance and telecommunication services.
Qualifications
Bachelor's degree in Computer Science, Business Administration or a related field. A Master’s degree in Computer Science, or Business Administration, or related field is highly desirable.
At least 10 years of progressive experience in managing functions and departments dealing with information handling, work flow and systems.
Three or more years of direct management of a major IT operation is preferred.
Two or more years of experience in Professional Services industry is essential, preferably in IT planning to support strategic business goals.
Experience should also include substantial exposure to in-house and shared or out-sourced systems, multiple hardware platforms, and integrated information and communications systems.
Knowledge of Business principles and techniques of administration, organization, and management to include an in-depth understanding of the key business issues that exist in the Professional Services industry.
Equipment and software characteristics of various computer systems and a general understanding of system features and their integration capabilities.
Systems design and development process, including requirements analysis, feasibility studies, software design, programming, pilot testing, installation, evaluation and operational management.
Technology security, risk, compliance and governance best practices including ISO27001/2 certification.
Business process analysis and redesign
Proven skills in Written and verbal communication, negotiating with vendors, contractors, and others.
Budget preparation and monitoring.
Planning and organizing.
Management and leadership.
Interpersonal relationship building
Demonstrated Ability To
• Relate to all levels of the user community
• Be a team player that motivates and educates other team members
• Plan, implement and support systems in a complex IT environment
• Set and manage priorities
• Comprehend complex, technical subjects
• Translate technical language to lay audiences
• Link and apply complex technologies to business strategies
• Create and motivate behavior change
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