Senior Facilities Manager at Al Futtaim

Job Description

Reporting to the General Manager FM, your role will be to plan, organise, and direct the overall operations of your facilities ensuring a high level of effectiveness in meeting customer service expectations of quality, on-time delivery, flexibility, and responsiveness.

Your key responsibilities will include:

•Set up strategies and systems to provide facilities management services under the scope of your role incorporating the most modern methods related environmental and utilities management
•Ensure effective and efficient direction and coordination of the entire team (both technical and management) and manage the facilities with a commercial focus
•Provide technical expertise and on site presence
•Working from sustainable principals, define develop and implement procedures for best proactive facilities management for the buildings
•Ensure correct provision of resources, whether staff, contractors or other service providers to enable correct, efficient and cost-effective service provision
•Maintaining stakeholder relationships
•Carry out regular documented performance reviews of the FM service, by inspection or audit
•Identify and quantify ways to improve the service over the group of sites, seeking efficiencies in deployment of people or contractors and proactively suggest changes to stakeholders
•Provide detailed information using the iViva CMMS either by dashboards or through reports
•Manage the service in accordance with the SLA and KPI to ensure satisfaction of customer
•Act as the General Manager in the absence of the post holder when absent or on leave
Skills

To be successful in winning this role, you must have the following skills and experience:

•5 years post qualification experience in a management role with responsibility for service delivery, professional discipline matters and financial budgets or P&L with a recognised and respected provider in the FM industry
•Preferably 2 years Middle East experience
•Relevant tertiary education
•Considerable experience in modern facilities management practice including the use of a computerised maintenance management system such as Iviva or an equivalent system
•Proven communication, interpersonal, leadership, and team building skills
•Strong sense of business acumen, strong organisational and time management skills
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