Senior Account Manager Dubai at Booking.com

Job Description

As a Senior Account Manager dubai you are responsible for coordinating the account management team for key destinations or areas in Middle East. You create strategic plans, quantity and quality reports. You advise hotels about internet strategies and provide hotels the training to use our system. You will report directly to the Regional Manager Middle East.

This position is a full-time position and located in our office in Dubai.

Main responsibilities:


* Manage and motivate a team of Account Managers & Coordinators Hotels;
* Direct account management for the assigned hotels in an appointed region;
* Use tools to analyze hotel/city performance and to prioritize actions;
* Create strategic plans;
* Visit our important hotels;
* Responsible for area coverage;
* Take care of the contacts with hotels;
* Be a medium for complaints and problems;
* Take care of negotiations and contracts;
* Practice allotment management; getting more availability and better rates
* Deliver quantity and quality reports;
* Responsible for after sales;
* Accompany and train hotels with implementation of system;
* Advise hotels about internet strategies;
* Organize and coordinate Tourist Trade Fair visits;
* Market our brand name to hotels;
* Expand and take care of networks.


Requirements:


* 2 - 4 years of experience in a relevant Sales function in the hotel industry;
* Proven management experience;
* Perfect knowledge of the hotel market in Middle East;
* University level;
* Customer focused, independent, sense of responsibility and target focus;
* Good communication and commercial skills;
* Driver’s license
* Knowledge and skill of Arabic and English;
* Availability to travel 50% of the time.
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